Account Manager

MDS Communications Corporation; Mesa (AZ); Remote; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

MDS Communications Corporation is seeking a full-time Account Manager in Mesa, AZ, to oversee a small portfolio of nonprofit fundraising campaigns. You will manage the campaign lifecycle, monitor performance, and deliver client reports, while collaborating with operations, data, and production teams.

The role requires experience in nonprofit fundraising, strong communication, and project-management skills. Remote candidates will be considered, with occasional travel as needed.

Qualifikationen

• Understanding of nonprofit fundraising principles; mass-market fundraising experience preferred.
• 2+ years of experience in client services, account management, fundraising, project management, or a related field
• Strong written and verbal communication skills
• Exceptional organizational skills with the ability to manage multiple projects simultaneously
• Strong analytical and quantitative skills with attention to detail
• Proficiency in Microsoft Excel and Word
• Bachelor's degree preferred
• Ability to travel occasionally
• This position includes moderate copywriting and written client communication. While a cover letter is optional, candidates are encouraged to provide a brief writing sample or cover letter demonstrating their communication style.

Aufgaben

• Manage day-to-day relationships for 2-3 nonprofit clients
• Coordinate the entire fundraising campaign lifecycle
• Monitor campaign performance and recommend strategic adjustments
• Prepare client reports, presentations, and campaign analysis
• Collaborate with internal operations, data, and production teams
• Lead client meetings and provide proactive communication throughout campaign lifecycles
• Support annual planning and budget discussions for assigned accounts

Kenntnisse

Non-profit fundraising

Account management

Project management

Client relations

Communication

Organizational skills

Analytical skills

Excel

Word

Travel flexibility

Ausbildung

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Jobbeschreibung

Company Description

MDS Communications, one of the nation’s premier telephone fundraising firms, headquartered in Mesa, Arizona, provides outbound telephone fundraising services for 20+ nationally known humanitarian non-profits such as the American Red Cross, Operation Smile, Habitat for Humanity, Mercy Ships, Covenant House, as well as well-known Christian ministries, including Focus on the Family.

Job Description

MDS Communications is looking for a full-time Account Manager (AM). AMs serve as the primary partner for a small portfolio of MDS clients, overseeing all aspects of their telephone fundraising campaigns. The ideal candidate will have experience in non-profit fundraising, annual budget development and management, and all aspects of project management including initiating, planning, executing, monitoring, and completion/reporting of client projects.

Remote candidates will be considered.

Minimum Qualifications

• Understanding of nonprofit fundraising principles; mass-market fundraising experience preferred
• 2+ years of experience in client services, account management, fundraising, project management, or a related field
• Strong written and verbal communication skills
• Exceptional organizational skills with the ability to manage multiple projects simultaneously
• Strong analytical and quantitative skills with attention to detail
• Proficiency in Microsoft Excel and Word
• Bachelor's degree preferred
• Ability to travel occasionally
• This position includes moderate copywriting and written client communication. While a cover letter is optional, candidates are encouraged to provide a brief writing sample or cover letter demonstrating their communication style.

Key Responsibilities

• Manage day-to-day relationships for 2-3 nonprofit clients
• Coordinate the entire fundraising campaign lifecycle
• Monitor campaign performance and recommend strategic adjustments
• Prepare client reports, presentations, and campaign analysis
• Collaborate with internal operations, data, and production teams
• Lead client meetings and provide proactive communication throughout campaign lifecycles
• Support annual planning and budget discussions for assigned accounts

Starting Salary: $70K+/year DOE

For more information about MDS, please visit our website www.mdscom.com