Account Manager

NFP, an Aon company; Marietta (GA); On-site; USD 56,000 - 73,000; Full time

Benefits offered by this job

PTO and paid holidays

401(k) with match

Discount programs

Health & wellness programs

PeopleFirst culture

Job summary

NFP, an Aon company, is a leading advisor in employee benefits administration offering competitive salaries and comprehensive benefits. The role focuses on vendor liaison, renewal management, and proactive HR support for client accounts in a dynamic environment.

With a solid track record and a strong people-first culture, this position includes performance-based incentives and a base salary range aligned to experience and location, including PTO, holidays, 401(k) match, and wellness programs.

Qualifications

• 5 years’ experience in Employee Benefits Administration.
• Bachelor Degree preferred.

Responsibilities

• Vendor liaison for clients.
• Maintain outstanding checklists and renewal timelines.
• Problem resolution for ongoing or escalated issues.
• Run carrier reports or order monthly reporting from the carrier.
• Negotiate with vendors for quotes and renewals by deadlines.
• Provide proactive customer service and HR support.
• Maintain internal files and databases with client data.
• Support implementation and compliance.
• Assist onboarding for new business cases and lines.
• Experience with Voluntary Benefits, Work Site products and Enrollment/Eligibility options.

Skills

Communication skills

MS Office

Client relationship

Independent & team work

Attention to detail

Education

Bachelor's degree

Tools

MS Office

Job description

Who We Are NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Posting Description

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Essential Core Duties And Responsibilities

• Vendor Liaison for clients
• Responsible for maintaining outstanding checklists and renewal timelines
• Problem-resolution for ongoing or escalated issues
• Responsible for running carrier reports where applicable, or ordering monthly reporting directly from the carrier
• Responsible for negotiating with vendors to provide competitive quotes. Provide contract review, comparisons and recommendations for renewals by established deadlines
• Proactive customer service and HR support
• Maintain internal files and databases with all client data
• Implementation and compliance support
• Proficient in completing fully insured NFP renewal package
• Assist and organize the onboarding process for all new business cases and new business lines on designated accounts
• Experienced in Voluntary Benefits, Work Site Products and Enrollment/Eligibility Options for Clients to include Benefits Administration Systems
• Proficient in carrier alternatives, products and systems
• Attendance at weekly Health and Welfare meetings, planning sessions and NFP-Sponsored events

Desired Skills

• Exceptional written, oral, interpersonal communication skills
• Advanced MS Office skills, to include excel, word, power point
• Strong client development and relationship building skills
• Ability to work both independently and within a team environment
• Exceptional attention to detail and time management skills
• Strong aptitude for organization and prioritization
• Desire to work in a fast-paced environment with flexibility in duties and responsibilities

Desired Qualifications

5 years’ experience in Employee Benefits Administration. Bachelor Degree preferred.

Licensing/Certifications

Health & Life Insurance License

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $56,000 – $73,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

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