Account Manager

Appone; Idabel (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays and vacation

Monthly bonus opportunities

Job summary

Wallace Finance is seeking an Account Manager to deliver outstanding customer service and drive loan activity at our Oklahoma locations. This full-time role involves in-person and phone interactions, processing payments, and building relationships with borrowers.

Join a nationwide network with growth opportunities, competitive benefits including health insurance, a 401(k) with company match, paid holidays, and monthly bonus opportunities. Travel to nearby branches may be required.

Qualifications

• Experience delivering friendly customer service in a fast-paced setting.
• Ability to upsell and explain loan products clearly.
• Strong communication and problem-solving skills.

Responsibilities

• Provide quick, friendly customer service in person or by phone.
• Process loan applications and payments accurately.
• Maintain positive relationships and follow up on loan status.
• Assist customers with overdue payments and payment arrangements.
• Collaborate with management to meet branch goals.

Skills

Customer service

Sales experience

Communication

Tools

Loan processing software

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing! We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities include:

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.

Full-Time/Part-Time Full-Time

This position is currently accepting applications.

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