Account Manager

EmergencyMD; Houston (TX); Hybrid; USD 55,000 - 85,000; Full time

Job summary

NextLevel Thinking is seeking an Account Manager to manage multiple client relationships from day one. You will use marketing and business development experience to identify what makes a business stand out and partner with our team to solve marketing challenges.

You’ll own the account relationship, lead strategy meetings, and coordinate with our creative partners. Most days you’ll work remotely, with some in-person client meetings in the Houston area.

Qualifications

• 3–4 years in an agency setting managing multiple clients.
• Bachelor’s degree in Marketing, Communications, PR, Journalism, or related field.
• Experience with CRM and sales processes; understanding how sales and marketing work together.
• Familiarity with WordPress and email marketing platforms (Mailchimp, HubSpot, Constant Contact), social tools, data analytics platforms, and Wrike.
• Proficiency with still and video production is a plus.
• Strong writing and strategic thinking; ability to distill complex ideas.
• Comfort with data analytics and autonomous work in a small team environment.

Responsibilities

• Own the account relationship and lead strategy meetings with clients.
• Coordinate research processes (brand audits, competitor analysis, customer interviews) to uncover differentiators.
• Bridge strategy and execution by translating findings into a marketing roadmap.
• Lead implementation: manage timelines, monthly check-ins, and deliverables.
• Write and coordinate content (blogs, emails, social) aligned to the strategic story.
• Collaborate with designers and technical teams to ensure brand consistency across digital touchpoints.
• Monitor results and report on performance, optimization opportunities.

Skills

CRM management

Sales process

Strategy meetings

Content writing

Project management

WordPress

Email marketing

Analytics

Wrike

Video production

Autonomy

Collaboration

Education

Bachelor’s degree in Marketing/Communications/PR/Journaling or related field

Tools

WordPress

Mailchimp

HubSpot

Constant Contact

Google Analytics

Meta Business Suite

DashThis

Wrike

Job description

NextLevel Thinking is seeking an Account Manager who will manage several of our client relationships from day one. Your job is to use your experience in marketing and business development to see what makes a business stand out, then partner with our team to solve their biggest marketing challenges. If you love getting to the why behind every strategy, you're our person!

You’ll own the account relationship. You’ll lead strategy meetings, keep projects on track, write brand content, and coordinate with our creative partners. Most days you’ll work remotely. Some days you’ll meet clients in person (Houston area).

We’re small, we’re collaborative, and we genuinely care about the work and the people on the team. Our hiring philosophy is quite simple. We have a deep desire to bless those who come to work with us, and hope for them to bless us in unexpected ways. With that unique expectation, it’s incredible to see what happens to the individuals involved and to our team as a whole.

What You’ll Do:

• Learn your client’s business inside and out so you can participate meaningfully in strategy discussions and lead marketing initiatives.
• Coordinate our research process (brand audits, competitor analysis, customer interviews) to uncover what actually makes our clients different from their competitors.
• Bridge strategy and execution. When we shift from discovery to action, you’ll help translate our findings into a marketing roadmap.
• Own implementation. You’ll keep projects moving, facilitate monthly check‑ins, manage timelines, and make sure everything is delivered on schedule.
• Write and coordinate content (blogs, emails, social media) so it all points to the same strategic story.
• Work with our designers and technical teams to ensure consistency across all digital touchpoints.
• Monitor results and report back on what’s working and what needs to be tweaked.

Who You Are:

• You have at least 3-4 years in an agency setting managing multiple clients simultaneously. You know how to juggle moving pieces and keep different stakeholders informed.
• You have a Bachelor’s degree in Marketing, Communications, PR, Journalism, or a related field.
• You have experience with CRM and sales processes, and understand how sales and marketing work together.
• You’re comfortable with WordPress, email marketing platforms (Mailchimp, HubSpot, Constant Contact), social scheduling tools, data analytics platforms (Google Analytics, Meta Business Suite, DashThis), and project management software (com, Wrike).
• Proficiency with still and video production is a huge plus.
• You can write clearly and think strategically. Technical writing matters; so does the ability to distill complex ideas for clients.
• You understand data. You can look at analytics and spot what matters.
• You’re a self‑starter who thrives with autonomy but also knows when to ask for help. You care about getting things right.
• You want to work in a smaller, tight‑knit environment where collaboration and honesty matter more than politics.

NextLevel Thinking is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetics, or status as a protected veteran or any other protected status established by federal, state, or local laws.