Account Manager

Brandon Advertising Inc.; Wilmington (NC); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Brandon Advertising Inc. is seeking an Account Manager who thrives at the intersection of strategy, relationships, and execution.

You will own client partnerships, translate goals into integrated marketing programs, and lead both clients and internal teams to deliver measurable results. In this role, you’ll think like a CEO, manage multiple accounts, and protect agency profitability while expanding partnerships.

Qualifications

• 3–5+ years in account management or related roles.
• Experience managing multiple clients and integrated campaigns.
• Strong strategic thinking and business acumen.
• Excellent communication, presentation, and relationship building.
• Agency experience is required.
• Comfort navigating ambiguity while managing budgets.

Responsibilities

• Lead client relationships and act as trusted advisor.
• Build long-term partnerships grounded in trust and transparency.
• Translate client needs into integrated marketing solutions with cross-team collaboration.
• Lead internal and client meetings and keep priorities aligned.
• Define goals, KPIs, and monitor performance.
• Protect agency profitability and identify growth opportunities.

Skills

Account management

Client services

Strategic thinking

Relationship building

Communication skills

Presentation skills

Agency experience

Google Workspace

Project management tools

Tools

Google Workspace

Project management tools

Job description

Champion the Client. Elevate the Work. Empower the Team.

Some people manage accounts. Others become indispensable business partners.

At Brandon, we're looking for the latter.

We're searching for an Account Manager who thrives at the intersection of strategy, relationships, and execution. Someone who naturally builds trust, asks smarter questions, sees opportunities before anyone else, and leads both clients and internal teams with confidence.

This isn't a role for someone who simply keeps projects moving. It's for someone who owns the business, protects the relationship, and helps clients grow. If you're energized by solving complex business challenges, influencing decisions, building lasting partnerships, and leading integrated marketing programs that deliver measurable results – we should talk.

About Brandon

We empower brands with groundbreaking strategies and bold, breakthrough creativity by combining data, insights, innovation, and some of the best minds in the industry.

We're disruptively strategic.

Creatively integrated.

Results obsessed.

We don't believe in playing it safe. We believe in building iconic brands, solving meaningful business problems, and delivering work that moves culture-and business-forward.

What you'll do as Account Manager: Lead Client Relationships

• Become a trusted advisor – not just a point of contact.
• You’ll build long‑term partnerships grounded in trust, transparency, and strategic thinking while ensuring clients always know where they’re headed and why.

Think Like a CEO

• Treat every account like it’s your own business.
• You’ll understand your clients’ objectives, anticipate challenges, uncover growth opportunities, and guide decisions that move their business forward.

Champion Great Work

• Translate business challenges into strategic marketing solutions.
• You’ll partner with creative, media, digital, PR, social, production, and project management teams to ensure every recommendation supports measurable business outcomes.

Drive Momentum

• Lead internal and client meetings with clarity and confidence.
• You’ll keep priorities aligned, remove obstacles, facilitate decisions, and ensure nothing falls through the cracks.

Own Strategy & Performance

• Help define goals, KPIs, and success metrics.
• Monitor performance, interpret results, connect data back to business objectives, and identify new opportunities for growth.

Protect the Business

• Understand scopes of work, manage budgets responsibly, help protect agency profitability, and proactively identify opportunities to expand client partnerships when it creates real value.

What Great Looks Like

• Anticipate client needs before they become requests.
• Influence decisions with insight – not opinion.
• Lead with confidence while remaining collaborative.
• Adapt quickly as priorities shift.
• Take complete ownership of their accounts and consistently move the business forward.

They don't wait for direction. They create momentum.

What We're Looking For

• 3‑5+ years of account management, client services, marketing, advertising, or related experience
• Experience managing multiple clients and integrated marketing initiatives simultaneously
• Strong strategic thinking and business acumen
• Exceptional communication, presentation, and relationship‑building skills
• Ability to navigate ambiguity while maintaining organization and focus
• Experience developing creative briefs, leading meetings, and presenting recommendations
• Financial awareness, including budgets, scopes, and profitability
• Curiosity to continually learn about industries, markets, consumer behavior, and emerging trends
• Experience with project management platforms and Google Workspace (or similar collaboration tools)
• Agency experience is required.

You’ll Thrive Here If You…

• Love asking "why?"
• Can simplify complexity.
• Naturally earn trust.
• Stay calm under pressure.
• Believe communication solves almost everything.
• Care as much about the client's business as they do.
• Hold yourself and others to a high standard.
• Want to build great work with great people.

Why Brandon?

Because you'll do more than manage accounts.

You’ll influence strategy.

Shape brands.

Lead clients.

Empower teams.

And help build work that makes an impact.

We offer competitive compensation, comprehensive benefits, flexible PTO, a hybrid work environment, 401(k) matching, professional development opportunities, and a culture built on curiosity, collaboration, and continuous growth.