Account Manager

LGC Staffing; Franklin (MI); On-site; USD 60,000 - 95,000; Full time

Job summary

LGC Hospitality Staffing is seeking an Account Manager to retain clients, grow existing accounts, and expand revenue within our current book of business. You will own a book of business, drive results, and be held directly accountable for outcomes.

This is a Full-Time, field-and-office role with a base salary plus commission; you will conduct weekly client touchpoints, onsite visits, and collaborate with recruiting to ensure orders are filled accurately and on time.

Qualifications

• Strong communicator who builds trust quickly.
• High sense of urgency with consistent follow-through.
• Ability to manage multiple accounts in a fast-paced environment.
• Problem-solver who takes ownership without waiting for direction.
• Comfortable in the field and on the phone every day.

Responsibilities

• Conduct weekly client touchpoints via calls, texts, and in-person visits.
• Perform regular onsite check-ins to maintain service quality and visibility.
• Identify and act on upsell and cross-sell opportunities within accounts.
• Partner with recruiting to ensure orders are filled accurately and on time.
• Resolve issues quickly to protect and strengthen client relationships.

Skills

Strong communicator

Sense of urgency

Multi-account management

Problem solver

Field and phone engagement

Job description

Full-Time | Base + Commission |Field & Office

This is a performance role, not a maintenance role.

We're hiring an Account Manager to retain clients, grow existing accounts, and expand revenue within our current book of business. If you take ownership, drive results, and don't wait to be told what to do-keep reading.

At LGC Hospitality Staffing, Account Managers are the face of the company to our clients. You'll protect and grow revenue across your assigned accounts and be held directly accountable for results.

What You Own

• Retention of all assigned client accounts
• Revenue growth within existing clients
• Expansion into new departments, shifts, and service opportunities
• Wallet share growth and increased market presence
• Client relationships and overall satisfaction

What You'll Do

• Conduct weekly client touchpoints via calls, texts, and in-person visits
• Perform regular onsite check-ins to maintain service quality and visibility
• Identify and act on upsell and cross-sell opportunities within accounts
• Partner with recruiting to ensure orders are filled accurately and on time
• Resolve issues quickly to protect and strengthen client relationships

How You're Measured

• Account revenue growth
• Wallet share expansion
• Order fill rate and execution quality
• Client engagement (touchpoint frequency and onsite presence)

What It Takes

• Strong communicator who builds trust quickly
• High sense of urgency with consistent follow-through
• Ability to manage multiple accounts in a fast-paced environment
• Problem-solver who takes ownership without waiting for direction
• Comfortable in the field and on the phone every day

Compensation

Competitive base salary plus commission tied directly to account growth and retention.

Is This You?

This role is a great fit if you want to own a book of business, grow it and be recognized for results.

This is not the right fit if you're looking for a support or administrative role.