ACCOUNT MANAGER

Engramec; Florida; Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health insurance

Health savings account

Paid time off

Vision insurance

Zusammenfassung

Eagle Labs, Inc. is seeking an Account Manager to lead relationships with key customers in the nutritional supplements, OTCs, and skin care sectors from their Oldsmar, FL base.

The role focuses on driving organic and new business growth, coordinating with R&D, supply chain, and quality teams, and ensuring exceptional service with strong Excel and CRM use. 40-hour weeks, full-time, with on-site expectations.

Qualifikationen

• Bachelor's degree or 3+ years contract manufacturing experience.
• 2-3 years customer service or sales experience.
• CRM experience and computer proficiency required.
• Experience in account management in nutraceuticals or skincare.
• Proven track record in meeting sales targets.

Aufgaben

• Own and grow relationships with existing clients to identify sales growth and new business opportunities.
• Collaborate with R&D to facilitate New Product Development projects.
• Manage quotes from submission to completion.
• Attend industry trade shows and schedule on-site client meetings.
• Travel for in-person presentations for existing customers.
• Coordinate with supply chain, labeling and quality teams to deliver good service.
• Develop commercial agreements and manage the customer product portfolio.

Kenntnisse

Account management

CRM experience

Excel

ERP systems

Communication skills

Ausbildung

Bachelor's degree or equivalent

Contract manufacturing experience

Tools

Microsoft Excel

ERP software

Jobbeschreibung

Job Title: Account Manager - Nutritional Supplements, OTC's, Skin Care

Company Overview: Eagle Labs, Inc. is a leading player in the nutritional supplement, OTC, and skin care industries, dedicated to providing high-quality products that promote health and well-being. With a commitment to innovation and customer satisfaction, we are seeking a dynamic and experienced Account Manager to join our team and drive business growth.

GENERAL PURPOSE:

Lead and Manage relationships with existing customers to identify both organic sales growth and new business development opportunities. Be the liaison for customers internally on New Product Development and Existing business.

Position Overview:

As an Account Manager in this industry, you will be responsible for managing critical details related to customer management and retention with our key clients. You will serve as the primary point of internal contact on key follow-through and follow-up issues, understanding customer needs, and ensuring their satisfaction with our products and services. The ideal candidate will have a basic understanding of the nutritional supplement, OTC, and skin care market, excellent communication skills, and a proven track record of successfully managing accounts. Strong demonstrated capabilities with Microsoft Office tools like Excel are required. Experience with ERP systems preferred.

Responsibilities:

• Own/jointly own relationship with existing clients to identify sales growth and new business development opportunities through product portfolio analysis and innovation presentations
• Work directly with R&D to facilitate New Product Development projects
• Manage quotes from submission to completion
• Attend appropriate industry trade shows
• Schedule on-site client meetings and tours
• Travel for in-person presentations for existing customers
• Identify process efficiency opportunities
• Manage the development of the commercial agreements with the customer
• Manage the product portfolio of the customers within the Eagle Labs, Inc business
• Work to ensure timely communication with the customers
• Work closely with the supply chain, label and quality teams to develop good customer service through the business

Qualifications:

Educational Background:

Preferred College Degree or 3+ Years Contract Manufacturing Experience

2-3 years customer service or sales experience

Preferable use of Customer Relationship Management experience, computer proficiency a MUST

Experience:

Experience in account management, preferably in the nutritional supplement or skin care industry.

Demonstrated success in meeting and exceeding sales targets and managing customer business details.

Skills:

Strong interpersonal and communication skills.

Strategic thinking and problem-solving abilities.

Familiarity with EPR software and Microsoft Office suite.

Personal Attributes:

Self-motivated and results oriented.

Ability to work independently and as part of a team.

Excellent time management and organizational skills.

Job Type: Full-time

Expected hours: 40 per week

Health insurance

Health savings account

Paid time off

Vision insurance

Schedule:

Day shift

Monday to Friday

Ability to Relocate:

Oldsmar, FL 34677: Relocate before starting work (Required)