Account Manager

Suited Connector; Englewood (CO); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Remote or hybrid work options

Flexible time off

Health insurance

Matching 401k

Pet insurance

Job summary

Suited Connector is seeking a relentless Account Manager to expand client relationships in our home services verticals. You will own designated accounts, driving retention and growth while coordinating with Tech, Accounting and Compliance teams to ensure onboarding excellence.

You will analyze performance with Power BI and Excel, deliver weekly and monthly reports, monitor campaign metrics, and support accounts receivable with billing terms.

Qualifications

• Minimum of two years of Account Management experience, preferably in Lead Gen and/or Home Services.
• Strong communication and interpersonal skills to build and maintain client relationships.

Responsibilities

• Own assigned accounts and drive retention and growth.
• Collaborate with departments on changes supporting vertical growth.
• Facilitate onboarding for new accounts with Tech, Accounting and Compliance teams.
• Analyze quality reports and create action plans to improve campaign performance.
• Support accounts receivable and communicate billing terms by client.
• Use Excel and Power BI to identify opportunities and deliver weekly/monthly campaign reports.
• Collaborate on business development initiatives.

Skills

Account management

Power BI

Microsoft Excel

Tools

Power BI

Excel

Job description

Account Manager

Interested? Let Us Tell You More:

Suited Connector (SuCo) is seeking a relentless Account Manager to join our team and expand upon our relationships in our home services verticals. Specifically, our team needs an individual with a solid understanding of online marketing and account management skills to meet our growing pipeline of clients' needs. We are seeking a solutions-oriented individual that has their clients at the top of their mind all the times. We believe in high touch and white glove treatment of all our clients. So, if you have a love for being service oriented, pride yourself on your follow through, and is detail oriented, this is the spot for you.

Areas That Will Play to Your Strengths (all the responsibilities we'll trust you with, no pressure):

• Client Relationship Management & Growth: You will be the primary owner for assigned accounts and serve as support for all accounts assigned to the home services Owning account retention and growth.
• Communicate and collaborate: You will collaborate
  with all departments on changes and action items that support vertical growth.
• Onboarding Excellence: You will facilitate onboarding
  for new accounts including communication with Tech, Accounting and Compliance teams.
• Quality Assurance Oversight: You will analyze quality reports, identify issues and create action plans to increase campaign performance by client as needed.
• Streamlining Payment Operations: You will actively support accounts receivable in the collections process and communicate billing terms by client.
• Analyze, Report & Identify Opportunities: Through Excel and Power BI you will proactively seek opportunities to improve client metrics including budget caps and RPT. You will also monitor and deliver weekly and monthly campaign reporting including metrics such as total revenue, PRT, return rate and unsold lead data.
• Business Development Collaboration: You will collaborate business development initiatives.

What Will Put You Ahead:

• First-Class Experience: You have a minimum of two years of Account Management experience, preferably in Lead Gen and or Home Services.
• Communication is Key: You have excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal team members.

• Organizational Skills: You can work efficiently in a fast-paced environment and quickly adapt to change and new processes, while managing multiple accounts and prioritizing effectively.

• Detail-Oriented: You have a strong attention to detail and excellent presentation skills, with an ability to convey complex ideas in a clear and compelling manner.
• Motivated: You are self-motivated and driven, with a passion for achieving and surpassing sales targets.
• Technical Skills: You will have experience with business analytics and reporting tools such as Power BI, and you have intermediate Microsoft Excel skills.

Besides Working Somewhere Awesome, What's In It For You:

• Remote and hybrid work options - let’s figure out which style works best for you.
• Generous Flexible Time Off (FTO); we know you work hard, so take the time when you need it!
• 10 company paid holidays annually.
• Multiple health insurance plans, including vision and dental insurance, HSA and FSA contributions.
• Matching 401k with immediate vesting.
• Pet insurance (big furry family member people!).
• Fast paced, dynamic culture.
• Career and professional growth opportunities.
• Awesome social events - BBQs, mixers, trivia and more!

A Place Where You Belong:

At SuCo, we don't just accept differences - we embrace it! SuCo is an equal opportunity employer that is committed to inclusion and diversity.

The Other Details You Really Want to Know:

• Preferred Locations: Denver, CO or Southern, CA
• Base Salary Range: i.e., $75,000 to $85,000
• Competitive bonus in addition to base salary compensation
• Status: Full-Time, Salaried Exempt

* Qualified applicants with arrest or conviction records will be considered