Account Manager

American Cutting Edge, Inc.; Dayton (OH); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Profit sharing

Paid vacation

Holidays

Flexible hybrid schedule

Job summary

American Cutting Edge, Inc. (ACE) is seeking an Account Manager to build strong customer relationships and drive B2B sales of engineered cutting solutions. The role is hybrid—on-site a few days per month after training—based in Miamisburg, OH, with a Monday–Friday schedule and initial on-campus training.

You will identify customer needs, present technical blade solutions, and collaborate with internal teams to ensure on-time delivery while growing key accounts across multiple industries.

Qualifications

• 3–5 years of sales, account management, or customer service experience.
• Strong B2B written and verbal communication skills.
• Mechanical aptitude; ability to read blueprints and take measurements is a plus.
• Proficiency with Microsoft Office (Excel, Outlook); experience with SAGE software is a bonus.
• Experience selling to/through industrial distributors or end users preferred.

Responsibilities

• Build and maintain strong customer relationships through excellent service and regular outreach.
• Follow up on high-quality leads (no cold calling from scratch).
• Identify customer needs and recommend custom blade solutions.
• Communicate product capabilities and technical information with confidence.
• Collaborate with Purchasing, Customer Service, and Engineering to meet delivery and performance targets.
• Negotiate and close deals; handle inbound and outbound phone sales.
• Log interactions and updates in the CRM system.

Skills

Relationship building

B2B communication

Mechanical aptitude

Blueprint reading

MS Office

Tools

Microsoft Office

SAGE software

Job description

Hybrid - (on campus 3 days per week after initial training).

Account Manager – Hybrid | B2B Sales | Industrial Solutions

Location: Miamisburg, OH (Hybrid – on-site a few days/month after training)

Full-Time | Monday–Friday | Flexible Hybrid Schedule

Voted one of Dayton’s Best Places to Work – 5 Years in a Row!

Grow Your Career. Make an Impact. Thrive with Us.

Are you a relationship builder with a passion for solving problems and helping customers succeed? Join American Cutting Edge (CB Manufacturing) as an Account Manager and be part of a team that provides innovative, engineered cutting solutions to customers across industries like food processing, recycling, packaging, and medical.

We’ve been Cutting the Way to a Better World since 1965—and we’re looking for someone like you to help us continue that mission.

What You'll Do

• Building strong customer relationships through excellent service and regular outreach
• Following up on high-quality leads (no cold calls from scratch!)
• Identifying customer needs and recommending custom blade solutions
• Communicating product capabilities and technical information with confidence
• Working with internal teams (Purchasing, Customer Service, Engineering) to meet delivery and performance expectations
• Negotiating and closing deals
• Handling both inbound and outbound phone sales
• Logging interactions and updates in our CRM system

What You Bring

• 3–5 years of experience in sales, account management, or customer service
• Strong B2B communication skills—written and verbal
• Mechanical aptitude (we'll teach you the rest!)
• Ability to read blueprints and take measurements is a plus
• Proficiency with Microsoft Office (Excel, Outlook); experience with SAGE software is a bonus
• Experience selling to/through industrial distributors or end users preferred
• Positive, goal-driven mindset and willingness to learn
• Strong objection-handling and customer persuasion skills
• Limited travel (less than 20%)

Why Join ACE?

Award-Winning Culture: Named one of Dayton’s Best Places to Work 5 years in a row

Career Growth: Training, support, and leadership invested in your success

Great Benefits: Medical, dental, vision, and 401(k) with company match

Profit Sharing: We win together—your performance matters

Work-Life Balance: Paid vacation, holidays, and flexible hybrid schedule

Innovative Products: Work with unique, technical products that solve real-world problems

Ready to Join the ACE Team?

Grow your career with a company that values your drive and supports your development.

Learn more at: www.americancuttingedge.com