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The Great Place to Work certification is recognised worldwide as the standard for an excellent employee experience. Oleon is proud to be certified as a Great Place To Work in France, Germany, Brazil, Malaysia & the United States.
We are looking for an Account Manager
Some of your main duties & responsibilities:
- As Account Manager, you are responsible for the sales to NUTRITION customers in the Americas.
- Develop and maintain long-term relationships with key customers in the food and nutrition ingredients markets.
- Manage an assigned portfolio of customers and prospects, achieving sales, volume, margin, and account growth objectives.
- Develop strategic account plans to identify new opportunities, expand existing business, and increase share of wallet.
- Conduct regular customer visits to understand business needs, product development priorities, and future requirements.
- Build relationships with purchasing, R&D, formulation, technical, marketing, quality, and senior management stakeholders.
- Identify and pursue new customers, applications, markets, and business development opportunities.
- Manage new business opportunities from initial engagement through technical evaluation, customer trials, commercial negotiation, and implementation.
- Promote new products and technologies to existing and prospective customers.
- Develop customer-focused value propositions that differentiate products beyond price alone.
- Maintain knowledge of food and nutrition ingredient markets, customer applications, industry trends, and competitive activity.
- Monitor evolving formulation and consumer trends, including naturality, sustainability, clean label, functionality, and cost optimization.
- Collaborate with technical and R&D teams to identify product solutions that address customer application needs and challenges.
- Prepare and negotiate quotations, pricing proposals, contracts, and commercial agreements within established guidelines.
- Monitor sales, volume, margins, and profitability, implementing actions to address performance gaps and improve price realization.
- Maintain accurate customer, sales, and opportunity records in the company’s CRM system.
- Gather customer feedback and market intelligence to identify emerging needs, product requirements, and innovation opportunities.
- Support customer trials, technical discussions, product demonstrations, and the launch of new products and solutions.
- Collaborate with Business Management, Marketing, Product Management, R&D, Regulatory, Quality, Supply Chain, Production, and Customer Service to execute customer commitments.
- Coordinate internal resources to resolve customer complaints, quality concerns, supply issues, and other commercial or technical challenges.
- Represent the company at industry trade shows, conferences, and customer events while building industry relationships and communicating relevant market intelligence internally.
Who are we looking for?
You’ll succeed if:
- You have a strong commercial orientation combined with an understanding of the food ingredients industry and/or food manufacturing environment.
- Bachelor's degree or equivalent experience, preferably in food science, food technology, chemistry, biochemistry, business or a related technical discipline.
- 5+ years of B2B sales, business development or account management experience, preferably within food ingredients, specialty ingredients, food chemicals or a related industry.
- Experience working with food manufacturers, ingredient distributors, formulators or other food industry stakeholders.
- A demonstrated track record of developing customer relationships and delivering profitable business growth.
- Understanding of food applications, formulation or ingredient functionality is strongly preferred.
- Experience with consultative/value-based selling and commercial negotiations.
- Strong business acumen and ability to understand customer economics.
- Ability to translate technical or application-related information into clear commercial propositions.
- Strong communication, presentation and negotiation skills.
- Ability to collaborate effectively across technical, commercial and operational functions.
- Entrepreneurial mindset, self-starter attitude and strong sense of ownership.
- Ability to work independently while operating effectively within a global organization.
- Willingness to travel regularly to customers, industry events and company locations.
- You are willing to travel 40% of your time overnight.
Next to your skills, it is your drive and motivation that will make all the difference!
What we offer you
You will join a company with ambitious goals and a welcoming atmosphere. Both your personal development and work-life balance are equally important to us. You can expect an attractive salary and leave scheme. Additionally, we provide a solid insurance plan that you can rely on.