Account Manager

Vesuvius USA; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading manufacturing company is seeking a Sales Account Manager in Cleveland, Ohio. The role involves retaining and enhancing growth in sales at assigned Key Accounts, ensuring customer satisfaction, and identifying new growth opportunities. Candidates should have a Bachelor's Degree in a relevant field and over 10 years of experience in the foundry industry. Key skills include strong interpersonal communication and project management abilities, as well as proficiency in various computer systems. This position offers a competitive salary and is a great opportunity for career growth.

Qualifications

• 10+ years’ experience in foundry or adjacent industry preferred.
• 5+ years’ direct account management/technical sales experience in foundry or adjacent industry.

Responsibilities

• Retain and enhance key customer relationships to grow sales volume.
• Manage end-to-end sales process through engagement with appropriate resources.
• Develop and maintain a sales forecast necessary for above market growth.

Skills

Interpersonal communication skills

Project Management Skills

Computer systems proficiency

Emotional intelligence

Problem-solving skills

Growth mindset

Education

Bachelor’s Degree in Business Management, Sales & Marketing, Engineering, Metallurgy

Tools

Windows OS

Excel

Microsoft BI

ERP and CRM systems

Job description

The Sales Account Manager FF's role is to retain and enhance growth in the company's sales at assigned Key Accounts and territories by ensuring customers are satisfied and purchase the full value of product, technical, and value‑added services offered by Foseco. The role will also identify and develop growth opportunities at new accounts.

Dimensions of Position : Retain and enhance key customer relationships and grow sales volume within assigned region representing a customer base made up of iron, steel and non‑ferrous foundries. This position will be responsible for all day‑to‑day and strategic account management activities, ensuring the sales activities from life‑of‑purchase order through strategic growth strategies expand both market share and top line sales. You will also coordinate with regional and global assets and peers to support multi‑location and trans‑national account growth.

Key Result Areas

• Generate revenue growth in current and new product innovations by providing sales & technical advice to existing and potential customers within assigned territory.
• Manage the end to end sales process through engagement of appropriate resources such as Application Engineers, Product Managers, Technical Managers, Customer Service, Channel Partners and Company Leadership.
• Apply your selling expertise to build strategies and executable actions that delivers the best fit response to customer needs, creating strategic long‑term partnership with your customers.
• Strengthen client relationships through regular engagement and face‑to‑face meetings, training programs, new product introductions and trials, and the coordination of application support and value‑added services.
• Develop and maintain a sales forecast and pipeline necessary to delivery above market/sector growth.
• Represent the company’s interest as the global selling team’s point of contact for account locations with transnational footprint.

Qualifications

• Bachelor’s Degree in relevant field of study: Business Management, Sales & Marketing, Engineering, Metallurgy.

Experience

• 10+ years’ experience in foundry or adjacent industry is preferred.
• 5+ years’ direct account management/technical sales experience in foundry or adjacent industry.

Knowledge

• Experience with, or knowledge of, foundry consumables and equipment for ferrous and/or non‑ferrous casting foundries is preferred.
• Demonstrated knowledge of strategic sales and key account management methods.

Skills & Behaviors

• Expert level interpersonal communication skills.
• Project Management Skills (PMI credentials or certificate of study a plus).
• Ability to learn and adapt chemical and structural engineering concepts to customer needs.
• Fluency in use of computer systems: Windows OS, Excel, Microsoft BI, ERP and CRM systems.
• Strong emotional intelligence, able to maintain business relationships judiciously and empathically.
• Safety as a priority: awareness and active commitment maintaining a high degree of safety best practices in all environments.
• Simplify the Complex – make it less complex and easier to understand.
• Emotional Intelligence – Self‑awareness, self‑regulation, motivation, empathy, and social skills.
• Initiative/Drive/Energy – Motivated to do things. Willing to get things done on your own; energy in our daily habits that help stay upbeat and productive, and always moving in forward motion.
• Growth mindset – permanently improving intelligence and ability to learn new skills, hard work, training, and perseverance; thrives on challenge and sees failure not as evidence of something lost but as a heartening springboard for growth and for stretching our existing abilities.
• Ownership/Commitment – An ownership mindset involves holding oneself accountable for the success and quality of work produced. An ownership mentality helps people feel trusted, respected, and dependable.

Problem Solving & Complexity

• Must demonstrate the ability to develop and execute strategies to deliver complex value chains by applying financial, commercial, technical, applications, quality, and supply chain resources and strategies to achieve optimal outcomes.
• Ability to lead cross‑functional teams, and conflicts, to achieve winning solutions.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.