Account Manager

Urban One, Inc; Cleveland (OH); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Urban One, Inc. is seeking an Account Executive for a full-time hybrid role based in Cleveland, OH.

You will manage client accounts, coordinate marketing campaigns, and collaborate with analytics, creative, and technology teams to deliver measurable programs aligned with client goals. You will monitor performance, prepare reports, and propose optimizations while exploring opportunities to expand services and support new business efforts.

Qualifications

• Ability to manage client accounts, build trusted relationships, and communicate clearly with stakeholders.
• Experience coordinating marketing projects or campaigns, including planning, execution, and performance tracking.
• Comfort working with data and reports to interpret results and support data-informed recommendations.
• Strong organizational and time-management skills, with the ability to handle multiple priorities in a fast-paced environment.
• Proficiency with common office and collaboration tools (e.g., spreadsheets, presentation software, CRM or project management platforms).
• Demonstrated problem-solving skills and attention to detail in documentation, proposals, and client deliverables.
• Ability to work effectively in a hybrid environment, collaborating in person in Cleveland, OH and remotely as needed.
• Bachelor's degree in marketing, business, communications, or a related field, or equivalent relevant experience.
• Prior experience in account management, sales, or marketing within an agency or data-focused environment is beneficial.

Responsibilities

• Coordinate marketing campaigns and ensure alignment with client goals.
• Prepare proposals and presentations for client reviews.
• Track project timelines and milestones across accounts.
• Collaborate with internal teams (analytics, creative, technology) to deliver integrated programs.
• Monitor campaign performance, prepare client reports, and recommend optimizations.
• Identify opportunities to expand services and support new business efforts.
• Maintain accurate account documentation and forecasts.

Skills

Client management

Relationship building

Communication

Marketing project coordination

Data interpretation

Organizational skills

Time management

Hybrid work adaptability

Problem solving

Education

Bachelor's degree in marketing, business, communications, or related field

Tools

CRM software

Project management tools

Office suite (Excel, PowerPoint)

Job description

Company Description

Urban One is focused on helping organizations use data-driven insights to improve their marketing performance and customer engagement. The company leverages analytics, modern marketing technologies, and strategic consulting to design campaigns that are measurable, targeted, and scalable. Team members collaborate across disciplines to translate complex data into clear actions that drive business growth. Urban One values innovation, accountability, and continuous learning, offering an environment where professionals can contribute ideas and develop their expertise.

Role Description

The Account Executive is a full-time, hybrid role based in Cleveland, OH, with flexibility for partial work from home. This role manages client relationships, serving as the primary point of contact for assigned accounts and ensuring that marketing programs align with client goals. Day-to-day responsibilities include coordinating campaigns, preparing proposals and presentations, tracking project timelines, and collaborating with internal teams such as analytics, creative, and technology. The Account Executive will monitor campaign performance, prepare reports, and recommend optimizations based on data and client feedback. The role also involves identifying opportunities to expand services, supporting new business efforts, and maintaining accurate account documentation and forecasts.

Qualifications

• Ability to manage client accounts, build trusted relationships, and communicate clearly with stakeholders.
• Experience coordinating marketing projects or campaigns, including planning, execution, and performance tracking.
• Comfort working with data and reports to interpret results and support data-informed recommendations.
• Strong organizational and time-management skills, with the ability to handle multiple priorities in a fast-paced environment.
• Proficiency with common office and collaboration tools (e.g., spreadsheets, presentation software, CRM or project management platforms).
• Demonstrated problem-solving skills and attention to detail in documentation, proposals, and client deliverables.
• Ability to work effectively in a hybrid environment, collaborating in person in Cleveland, OH and remotely as needed.
• Bachelor's degree in marketing, business, communications, or a related field, or equivalent relevant experience.
• Prior experience in account management, sales, or marketing within an agency or data-focused environment is beneficial.