Account Manager

daniels-sharpsmart; City of Rochester (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Daniels Health & Sharpsmart is seeking an energetic Account Manager to take ownership of a crucial part of the Northeast book of business. The role focuses on retaining existing customers and developing accounts, while engaging in project management and solid client service.

You will maintain relationships with key stakeholders, identify upsell opportunities, audit accounts, and work toward meeting targets and satisfaction levels across a growing customer base.

Responsibilities

• maintaining relationships with key stake-holders
• identifying upsell opportunities
• auditing accounts
• ensuring targets and satisfaction levels are met

Job description

We are looking for an energetic Account Manager to take ownership of a crucial part of the Northeast book of business. This role has significant growth opportunity with the current customer portfolio the chosen candidate will be largely responsible for the existing customer base, providing exceptional customer service to our clients and whilst also getting involved in Project Management.

The Account Manager will play a critical part in driving maximum value within our acute care customers by focusing largely on client retention and account development in our rapidly growing customer base. The Account Manager will also take ownership of a portfolio of customers as well as: maintaining relationships with key stake-holders, identifying upsell opportunities, auditing accounts, and ensuring targets and satisfaction levels are met.

Learn more about us and our mission!

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.