Commercial Lines Farm Account Manager

Emil Rummel Insurance Agency; City of Frankenmuth (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

A family-owned insurance agency in Frankenmuth seeks a motivated Account Manager. The role involves establishing customer relationships, engaging in policy reviews, and providing exceptional service through various communication methods. Candidates should possess strong communication skills, a customer service orientation, and a willingness to obtain a Property/Casualty insurance license. This position offers a competitive salary and growth opportunities within a supportive team environment.

Qualifications

• Interest in marketing products and services based on customer needs.
• Team-oriented mindset.
• Ethical conduct and professionalism.
• Effective communication and customer service skills.
• Ethical conduct and professionalism.
• Team-oriented mindset.
• Property/Casualty license (must obtain within 90 days of start date).
• Prior experience in Personal Lines insurance preferred, but training available for the right person.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Respond to inquiries from clients, following established procedures.
• Engage clients in policy reviews and upselling.
• Ensure all client information is current, documenting updates in the agency management system.
• Develop leads, schedule appointments, and market appropriate products.

Skills

Excellent time management

Organizational skills

Effective communication

Customer service skills

Analytical problem-solving abilities

Ethics

Education

Property/Casualty insurance license

Prior experience in Personal Lines insurance

Job description

Benefits:

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

ABOUT OUR AGENCY: We are not your typical insurance agency. At the Emil Rummel Agency, we strive to exhibit a “family-like” culture and environment. We are growth-minded and are focused on building strong relationships. We go above-and-beyond for our clients, and for each other as a team. We expect a lot, but in return, we give you the tools to succeed professionally. The Emil Rummel Agency is a family-owned company that has thrived for four generations and is poised for growth.

ROLE DESCRIPTION: We are seeking a motivated and positive customer-focused Account Manager to join our insurance agency. In this role, you will deliver exceptional service to our clients and prospects through phone, email, text, or in-person interactions. You will manage Personal Lines customer policies, providing consultative support while expanding and servicing existing coverage. This position offers opportunities to take on leadership roles and build relationships that can lead to referral business.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.

Respond to inquiries from clients, following established procedures and meeting insurance company and agency standards.

Engage clients in policy reviews, address endorsements, upselling, and coverage adjustments as needed.

Ensure all client information is current, documenting updates in the agency management system.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

REQUIREMENTS:

Interest in marketing products and services based on customer needs

Excellent time management and organizational skills

Analytical problem-solving abilities

Effective communication and customer service skills

Ethical conduct and professionalism

Team-oriented mindset

Property/Casualty insurance license (must obtain within 90 days of start date)

Prior experience in Personal Lines insurance preferred, but training available for the right person!