Account Manager

Fenchem Inc; Chino (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance covering dependents

401(k) with employer matching

Paid holidays and sick leave

Employee reward programs

Complimentary office snacks

Job summary

Fenchem Inc in Chino, California is seeking an Account Manager to drive B2B sales growth by building strong customer relationships and delivering value-focused specialty ingredient solutions. This role requires managing existing accounts and identifying new business opportunities with up to 25% travel expected.

The ideal candidate has a Bachelor's degree, proven outside sales experience, and excellent negotiation skills. The position offers a pay structure with base pay between $28 and $38 per hour, plus benefits including health insurance and a 401(k) retirement plan.

Qualifications

• Proven experience in outside sales, business development, or related roles.
• Willingness to travel as needed for client meetings and presentations.
• Experience in the micro-ingredients industry or B2B sales is a plus.

Responsibilities

• Develop and maintain B2B customer relationships through visits.
• Generate and qualify leads through market research and outreach.
• Present product solutions and negotiate pricing with customers.

Skills

Outside sales experience

Business development

Negotiation skills

Communication skills

Proficiency in Microsoft Office

Education

Bachelor's degree

Tools

CRM software (Salesforce, HubSpot)

ZoomInfo

Job description

Employment: Full-Time

FLSA Status: Nonexempt

About Us

Fenchem is a global supplier of specialty ingredients, serving customers across food & beverage, human nutrition, personal & home care, animal nutrition, performance materials, and agrochemical industries.

Guided by science and a commitment to sustainability, we deliver high-quality, innovative solutions to customers worldwide. Learn more at: https://www.fenchem.com .

Job Summary

The Account Manager drives B2B sales growth by building strong customer relationships and delivering value-focused specialty ingredient solutions. This role is responsible for managing existing accounts, identifying new business opportunities, and collaborating with internal teams to support customer success. The ideal candidate is proactive, results-driven, and comfortable working in a fast-paced, customer-facing environment with up to 25% travel.

Responsibilities

1. Develop and maintain B2B customer relationships through regular communication and onsite visits.
2. Generate and qualify leads through market research, referrals, and proactive outreach
3. Conduct research on target companies to understand their business and identify opportunities.
4. Present product solutions and recommendations to customers, demonstrating solid negotiation skills.
5. Attend customer meetings, conferences, and trade shows (up to 25% travel).
6. Negotiate pricing and commercial terms to achieve mutually beneficial agreements.
7. Analyze sales and customer data to identify trends and upselling opportunities.
8. Maintain accurate customer, pipeline, and task records in the CRM system.
9. Collaborate with internal departments (Accounting, Logistics, R&D, QA/QC) to support customer needs and resolve issues.
10. Manage contracts and ensure proper execution in line with company policies.
11. Achieve assigned sales targets and support long-term customer retention.

Required Skills

• Bachelor's degree.
• Proven experience in outside sales, business development, or related roles.
• Willingness to travel as needed for client meetings, presentations, and industry events.
• Proficiency in Microsoft Office suite.
• Excellent negotiation and communication skills.

Preferred Skills

• Micro-ingredients industry or B2B sales is a plus.
• Experience with CRM software, e.g. Salesforce, HubSpot.
• Experience with ZoomInfo.
• Effective problem-solving abilities and time management skills.

Pay Structure and Benefits

• Pay Structure: base pay plus uncapped commission opportunities
• BasePay: $28 - $38/hour (approximately $60,000 - $80,000 annually), based on experience
• Performance Review: eligible for a potential raise after 90 days based on performance
• Health Insurance: medical, dental, vision covering dependents; 100% employer paid options available
• Retirement Plan: 401(k) with employer matching up to 4%
• Reimbursement: business travel and mileage reimbursements
• Paid Sick Leave (PSL): 40 hours per year
• Paid Time Off (PTO): 7 days in the first year, with increases based on tenure
• Paid Holidays: 13 company-paid holidays per year
• Additional Perks: employee reward programs, birthday treats, complimentary office snacks