Account Manager

D 1services; Chattanooga (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Monthly bonus based on KPIs

5 Days of Vacation per year

5 PTO days per year

Job summary

A cleaning service provider in Chattanooga, TN, is seeking an Area Manager to oversee cleaning operations, staff training, and ensure compliance with standards. The ideal candidate should have strong communication skills, the ability to multitask, and a history of dependable work. Full-time salary position offering benefits including paid time off and monthly bonuses based on KPIs.

Qualifications

• Ability to communicate in English; Spanish is a plus.
• Previous work history demonstrating responsibility and work ethic.
• Ability to work independently and as part of a team.
• Must be able to lift 35 lbs and be physically active throughout the shift.

Responsibilities

• Oversee and manage nightly/regular cleaning operations.
• Train and support new employees in their roles.
• Submit daily reports and handle employee-related issues.
• Ensure compliance with safety and policy measures.
• Handle customer issues and report problems to the office.

Skills

Communication skills

Multi-tasking

Dependability

Positive attitude

Team collaboration

Physical fitness

Driver's license

Drug test

Physical stamina

Safety awareness

Job description

An Area Manager manages and performs all cleaning functions. They oversee a team of supervisors, projects, various tasks, and supervise the day-to-day performance of cleaning staff to ensure the job is done according to Division One standards.

Area managers will perform administrative tasks such as submitting a nightly report and doing walk-through inspections with the Customer. The Area Manager will manage the nightly routine work, budgets, timekeeping, and hold the D1 standard.

Responsibilities

• Oversee the cleaning of facilities assigned to you on a nightly/regular basis.
• Train and support new employees.
• Train new employees on how to use the time keeping system, and report any problems to the office.
• Provide re-training to employees when necessary and provide feedback on nightly reports.
• Submit daily reports to the office no later than 1:00pm for the previous day/night (employee issues/supply shortages and problems with accounts, alarms, etc.).
• Cross-train employees to work in buildings to provide coverage when needed.
• Ensure facilities have working equipment and enough supplies to get the job done.
• Ensures compliance of policies and procedures.
• Ensures the appropriate attire is worn by D1 employees.
• Ensures safety and security measures are enforced at all times.
• Immediately report any situation that may be considered a safety issue.
• Follow-up on customer complaints (coordinate with the office).
• Perform other duties / tasks as assigned.

Qualifications

• Able to communicate in English. Spanish is a plus.
• Must be able to multi-task, be dependable, have excellent communication skills and maintain a positive attitude.
• Work history that demonstrates work ethic and responsibility.
• Must have the ability to work independently and as a team member.
• Able to lift 35 lbs.
• Physically able to be on your feet during an entire shift; walking, bending, stooping, twisting, reaching, pulling, pushing, kneeling, and crouching.
• Must be able to pass a criminal background check.
• Must have a valid driver's license and reliable transportation.
• Must pass oral drug test.

Benefits

• Monthly bonus per financial KPI achieved.
• 5 Days of Vacation per year.
• 5 PTO days per year.

Hours

Full‑Time Salary Position.

Location

Chattanooga, TN 37421: Reliably commute or planning to relocate before starting work (Required).