Account Manager

American Red Cross; Charlotte (NC); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental and Vision plans

PTO starting at 15 days per year

401K with company match

Job summary

The American Red Cross in Charlotte, NC seeks an Account Manager to develop and manage sponsor relationships for blood drives, coordinating scheduling and ensuring meeting collection goals. You will leverage community networks, present programs, and maintain records to track performance.

Qualifications include a Bachelor's degree and at least one year of related experience. Travel may be required; you’ll join a mission-driven team with comprehensive benefits and competitive compensation.

Qualifications

• Bachelor's degree required.
• Minimum one-year related experience required.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Excellent oral and written communications skills, including training and presentation skills.

Responsibilities

• Identify, develop and implement creative strategies to attract, manage and retain potential Sponsors for blood drives to meet collection goals.
• Coordinate scheduling of blood drives by sponsors to meet collection targets.
• Provide organizational and operational support to sponsor contacts to ensure achievement of collection goals.
• Schedule and implement education programs for sponsor contacts and recruitment committees.
• Maintain accurate records to provide tracking and statistics on sponsor group performance.

Skills

Group dynamics

Direct sales

Customer maintenance

Negotiation skills

Organizational skills

Oral and written communication

Training and presentation

Driver's license

Education

Bachelor's degree

Job description

Account Manager# American Red Cross## Account ManagerApply: Charlotte, NC: Full time: Posted Today: RC92356# Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.# ***By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?***## # **Join us—Where your Career is a Force for Good!****Job Description:**Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! ***Salary Range: $48,000 - $64,000******Coverage Area: Hickory NC*****Responsibilities:** Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.**Scope**: Individual contributor that works under close supervision. Uses technical knowledge to solve routine types of problems. **Qualifications**: Education: Bachelor's degree required. Experience: Minimum one-year related experience required or equivalent combination of education and related experience required. Management Experience: N/A Skills and Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team.Travel: May be required to travel to sites throughout the Red Cross organization. \\* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ***BENEFITS FOR YOU:***We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.* Medical, Dental Vision plans* Health Spending Accounts & Flexible Spending Accounts* PTO: Starting at 15 days a year; based on FLSA status and tenure* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays* 401K with up to a 6% match* Paid Family Leave* Employee Assistance* Disability and Insurance: Short + Long Term* Service Awards and recognition**Physical Requirements:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. **DISCLAIMER:** The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified## ## ***Apply now! Joining our team will provide you with the opportunity to***## ***make your career a force for good!****The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.* ***Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.***