Account Manager

IBT, Inc.; Charlotte (NC); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation with benefits

Job summary

IBT, Inc. seeks a driven Sales Representative to promote the company’s products and services within the Charlotte, NC area. You will build long-term customer relationships, deliver superior service, and pursue growth opportunities through proactive prospecting and effective account management.

The role requires a proven ability to meet sales objectives, strong communication skills, and the use of CRM tools to track activity. A valid driver’s license and willingness to travel are essential.

Qualifications

• Excellent verbal and written communication skills for professional interactions with clients and internal teams.
• Ability to present information clearly and respond effectively to customer needs.
• Experience using CRM systems to manage leads, opportunities, and sales activity.

Responsibilities

• Promote IBT’s mission, goals, and objectives, and align plans with company efforts.
• Develop and increase sales revenue to meet and exceed assigned objectives.
• Establish new business through prospecting, cold calling, networking, telemarketing, and referrals; make at least 35 calls per week.

Skills

Verbal communication

Written communication

Sales prospecting

Tools

CRM software

Google Suite

Microsoft Office

Job description

PURPOSE

Possessing an entrepreneurial spirit, the incumbent will meet (and exceed) sales objectives of assigned territory by promoting and selling the division’s full range of products and services utilizing professional sales techniques, providing superior customer service, building long-term customer relationships, and contributing to the growth of the company.

MAJOR RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Promote IBT’s mission, goals, and objectives, and ensure that plans contribute to those efforts.
• Develop, increase, and track sales revenue to meet, and exceed, assigned objectives.
• Establish and develop new business through all means available including prospecting, cold calling, networking, telemarketing, and referrals; make a minimum of 35 sales calls per week (7 calls per day).
• Establish “A,” “B,” and “C” accounts by present and potential dollars of sales and profits.
• Create a monthly plan for personal sales calls on new and key customers in the territory.
• Follow up with customers on a timely basis to provide the highest level of customer service, and ensure all customer inquiries have the proper follow-up procedures documented.
• Accurately report sales activity through appropriate technology resources.
• Attend industry trade shows to accumulate new leads and make productive contact with existing clients.
• Maintain competitive industry knowledge to identify potential opportunities for growth.
• Be aware of competitive issues and communicate data to Regional Sales and Operations Managers, and Business Group Directors.
• Continuously maintain price levels for assigned customer base.
• Conduct business in an ethical manner, and uphold all company policies and procedures.
• Operate personal vehicles for company business in a safe manner and ensure it is properly maintained and must have and maintain a clean driving record.
• Perform other duties as assigned.

KNOWLEDGE/EXPERIENCE

• Prefer sales experience in an industrial distribution setting, ideally, with strong knowledge of IBT products.
• Excellent verbal and written communication skills with the ability to effectively and professionally present information and respond to customer questions and needs.
• Strong PC and software skills with the ability to use technology to improve efficiency and effectively communicate information, including, but not limited to Google Suite, Microsoft Suite, and various Customer Relations Management (CRM) software.
• Valid driver’s license and clean driving record with the ability to maintain both.

PHYSICAL DEMANDS

Sight, hearing, speech. Frequent lateral mobility; frequent entry and exit from vehicles; use of both hands and arms; occasionally lift weights over 50 pounds; mentally able to plan and analyze verbal input; solve problems; make decisions and take appropriate action under moderate stress.

POSITION TYPE/EXPECTED WORK HOURS

This is a full-time position with a typical work schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m., however hours may vary. There may be times where there is an expectation to work extended hours as dictated by business needs. This position requires travel for training, special projects, or customer visits.

BENEFITS

Competitive compensation with comprehensive benefits, including medical, dental, vision, prescription, paid vacation & holidays, wellness, 401(k), education reimbursement, and much more.

WORK AUTHORIZATION

The candidate must be authorized to work in the United States.