Account Manager

Carolina Handling; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Carolina Handling, a Raymond Dealer, seeks an Account Manager to cultivate new accounts and service intralogistics solutions. You will build strong customer relationships to sustain exceptional service levels, driving loyalty and retention.

You will manage the sales cycle from prospecting to close, focusing on Raymond products and Carolina Handling offerings, while analyzing market potential and trends to inform growth initiatives.

Qualifications

• 3+ years in material handling or similar industry
• Strong communication and organizational skills
• Data-driven with measurable outreach impact

Responsibilities

• Manage the sales cycle from prospecting to close for Raymond products and Carolina Handling offerings
• Achieve maximum unit sales, market penetration, profit return and customer loyalty
• Analyze market potential and trends to inform strategy
• Prospect into potential customer accounts via email, phone and other channels
• Manage all sales activities within assigned and potential account base
• Coordinate customer needs with specifications and provide creative business solutions

Skills

Sales experience

Account management

Material handling knowledge

Data-driven

Communication

Job description

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…

• Material Handling Equipment, Parts and Service
• Automated Mobile Robots
• Vision guided vehicles and automated guided vehicles
• High density storage solutions

Job Summary

As an Account Manager you will cultivate new accounts while providing new and existing customers with material handling and intralogistics solutions. Having strong working relationships with customers to maintain exceptional service levels, resulting in product loyalty and customer retention, will be essential.

What You’ll Be Doing:

• You will manage the sales cycle from prospecting to close, focusing on the sale and service of Raymond products and Carolina Handling offerings
• Achieve maximum unit sales volume, market penetration, profit return and customer loyalty
• Analyze market potential and trends.
• Prospect into potential customer accounts and other employers through a combination of email, phone call, and other sales channels.
• Responsible for managing all sales activities within the assigned & potential account base.
• Administer overall process of a customer’s needs in terms of specifications.
• Provide creative business solutions to customer needs.
• Work closely with respective Sales Leader on account planning and pricing decisions.

What We Expect From You:

• Experience within Material Handling or similar industry is required (3+ years is preferred)
• You are data-driven in measuring and improving the impact of your outreach efforts
• You are organized, attentive to detail, and believe that great process leads to great results.
• Demonstrate persistence and overcomes obstacles.
• Highly motivated to achieve challenging goals.
• Organizational, planning and prioritizing skills
• Excellent communication and presentation skills