Account Manager

Innovative-Office-Solutions-LL; Burnsville (MN); On-site; USD 33,000 - 40,000; Full time

Job summary

Innovative Office Solutions is seeking an Account Manager in Burnsville, MN to handle inbound/outbound sales, nurture customer relationships, and close new business through proactive outreach and product knowledge.

The role emphasizes customer satisfaction, collaboration with internal teams, and ongoing updates on product lines to drive revenue growth. This is a full-time, non-exempt sales position.

Qualifications

• Experience in handling sales inquiries and guiding customers through product lines.
• Ability to build and maintain client relationships
• Strong communication and closing skills

Responsibilities

• Initiate sales, provide quotes, and take orders.
• Cultivate existing customer relationships and onboard new customers
• Build and maintain relationships with clients
• Conduct outbound calls to potential customers in the designated market
• Proactively analyze customer buying trends and suggest appropriate products
• Maintain frequent contact with customers via multiple channels
• Meet and exceed sales goals
• Document customer calls and sales activity
• Develop new sales opportunities through inbound and outbound contacts
• Collaborate with category specialists to grow revenue
• Provide excellent customer service and resolve inquiries
• Close new accounts following procedures
• Learn about products and categories to update knowledge
• Team with category specialists to build pipeline and close deals

Skills

Sales drive

Relationship building

People skills

Customer focus

Professionalism

Self-motivated

Fast-paced

Multi-tasking

Job description

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Account Manager

30+ days ago Requisition ID: 1745

Salary Range: $24.00 To $29.00 Hourly

Job Title:Account Manager

Status: Full Time / Non-Exempt

Innovative Office Solutions is a progressive provider of office productivity solutions. Making workplaces more productive with office products, furniture & design, facility & break room supplies, print & graphic design, promotional products, and technology solutions.

As an Account Manager for Innovative Office Solutions, you are responsible for providing exceptional customer satisfaction by effectively handling customer sales inquiries and introducing new products and promotions, through inbound and outbound sales calls. You will work with various teams throughout the company to maximize the customer experience by understanding customer needs and providing support and effective solutions. You must also be comfortable building relationships with new and existing customers, generating interest in the product lineup, and closing sales.

Essential Functions of the job include:

• Responsible for initiating sales, quoting, and order taking
• Cultivate existing customer relationships and onboarding new customers
• Build and maintain strong relationships with clients
• Conduct outbound calls to potential customers in the designated market
• Proactively analyze customer buying trends and recommends appropriate products or services to continually grow revenue
• Maintains frequent contact with customers via various communication methods
• Meet and exceed sales goals
• Document customer calls, sales activity, and other customer/prospect info
• Develop new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Partner with category specialists to grow customer revenue
• Provide exceptional customer service and address any inquiries or concerns
• Close new accounts by filling out appropriate forms and follows new account procedures
• Updates knowledge by learning new products or learning more about each of our categories
• Team up with the Innovative category specialists to build pipeline and close deals

What you bring to the table:

• Motivation to meet sales goals
• Builds relationships
• People Skills
• Customer Focus
• Professionalism
• Self-motivated and self-directed
• Ability to work in a fun and fast-paced environment
• Managing multiple opportunities with deadlines