Account Manager

Shoes for Crews; Boca Raton (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Shoes For Crews, LLC in Boca Raton, FL is seeking an Account Manager – Mid Market to drive retention, growth, and program participation across a portfolio of small to mid-sized customers in hospitality, healthcare, and foodservice.

You will manage a 500+ account portfolio, conduct proactive outreach, and collaborate with cross-functional teams to maximize revenue and ensure exceptional service.

Qualifications

• 2+ years in sales or account management.
• Ability to manage a high-volume portfolio and drive growth.
• Proficient with Salesforce, Outlook, and Excel.

Responsibilities

• Manage a portfolio of 500+ accounts as the primary contact.
• Drive retention, reactivation, and growth through outbound calls.
• Identify opportunities to increase participation and revenue.
• Build strong relationships with key stakeholders.
• Develop and execute account-level sales strategies.
• Collaborate cross-functionally to support account success.

Skills

Account management

Sales experience

Communication skills

Relationship building

Negotiation

Independent work

Tools

Salesforce

Outlook

Excel

Job description

Career Opportunities with Shoes for Crews, LLC

A great place to work.

Careers At Shoes for Crews, LLC

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Position Summary
The Account Manager – Mid Market is responsible for driving account retention, growth, and program participation across a portfolio of small to mid-sized customers. This role focuses on proactive outreach, relationship management, and revenue expansion within the hospitality, healthcare, and foodservice segments.

Key Responsibilities

• Manage a portfolio of 500+ accounts, serving as the primary point of contact
• Drive retention, reactivation, and growth through outbound calls and engagement
• Identify opportunities to increase participation, expand programs, and grow revenue
• Build strong relationships with key stakeholders and act as a trusted advisor
• Develop and execute account-level sales strategies
• Promote SFC products, programs, and value proposition to maximize adoption
• Manage inbound leads and convert opportunities into revenue
• Track performance, pipeline, and activity using Salesforce and internal tools
• Provide insights to leadership on customer trends and growth opportunities
• Resolve customer issues and ensure a high level of service and satisfaction
• Collaborate cross-functionally to support account success and program execution

Qualifications

• 2+ years of sales or account management experience
• Proven ability to manage a high-volume portfolio and drive growth
• Strong communication, relationship-building, and negotiation skills
• Self-motivated with the ability to prioritize and work independently
• Proficient in Salesforce (or similar CRM), Outlook, and Excel
• Boca Raton, Florida - (Hybrid- Tuesday to Thursday in office)

Shoes For Crews is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. Shoes For Crews provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state, or federal laws.