Account Manager

Socket.dev; Birmingham (AL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

HL Mando in Birmingham, AL is seeking an Account Manager for the MESA Sales 4 (HKMC) program to manage OEM accounts, support mass production programs, and drive revenue through pricing and customer relationship management.

You will coordinate with engineering on new product development, monitor production schedules, analyze costs, and maintain high customer satisfaction while traveling as needed.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field is required.
• Experience with OEM customers in the automotive industry preferred.
• Ability to manage flexible work schedules aligned with customer requirements.
• Proven ability to work independently with minimal supervision.
• Bilingual proficiency in Korean and English preferred.
• Willingness and ability to travel domestically and internationally as needed.
• Experience with ERP systems required (SAP preferred).

Responsibilities

• Manage mass production and new program development activities.
• Support new product development in coordination with engineering teams.
• Review, process, and distribute customer engineering orders.
• Establish and manage sales pricing strategies.
• Analyze and determine Engineering Order (E.O) cost impacts and pricing adjustments.
• Develop and monitor sales plans (Plan vs. Actual).
• Track OEM production schedules and align with sales forecasting.
• Conduct market and competitor analysis.
• Prepare monthly reports on HKMC sales performance in North America.
• Manage customer communication and ensure timely response to requests.
• Maintain high level of customer satisfaction.

Skills

Independent working

Flexible schedule

Bilingual (Korean/English)

Travel capability

Education

Bachelor’s degree in Business, Engineering, or related field

Tools

SAP ERP

Excel

PowerPoint

Word

Info systems

Job description

Purpose:

The MESA Sales 4 (HKMC) Account Manager is responsible for managing OEM accounts, supporting mass production programs, and driving revenue growth through pricing, program development, and customer relationship management.

Key Responsibilities include the following (other duties may be assigned as needed):

• Development:
  • Manage mass production and new program development activities
  • Support new product development in coordination with engineering teams
  • Review, process, and distribute customer engineering orders
• Price:
  • Establish and manage sales pricing strategies
  • Analyze and determine Engineering Order (E.O) cost impacts and pricing adjustments
• Sales:
  • Develop and monitor sales plans (Plan vs. Actual)
  • Track OEM production schedules and align with sales forecasting
• Research:
  • Conduct market and competitor analysis
  • Prepare monthly reports on HKMC sales performance in North America
• CS:
  • Manage customer communication and ensure timely response to requests
  • Maintain high level of customer satisfaction

Qualifications:

Education and Experience:

• Bachelor’s degree in Business, Engineering, or a related field required
• Experience working with OEM customers in the automotive industry preferred
• Ability to manage flexible work schedules aligned with customer requirements
• Proven ability to work independently with minimal supervision
• Bilingual proficiency in Korean and English preferred
• Willingness and ability to travel domestically and internationally as needed
• Experience with ERP systems required (SAP preferred)

Knowledge, Skills and Abilities:

• Excel, PowerPoint, Word, SAP, Info systems.
• Strong understanding of automotive OEM business and supply chain
• Basic financial and cost analysis knowledge

Legal Requirements:

• Must be at least 18 years of age due to federal labor law requirements.
• Must be legally authorized to work in the United States.

Supervisory Responsibility:

None

Working Conditions:

• Primarily office-based work with extended periods of sitting, frequent use of computers, and regular communication via phone and email.
• Occasional travel required, including driving and visiting customer offices, OEM sites, and manufacturing plants.

Physical Requirements:

• Constant use of computer and office equipment

Remote Work:

This position is not eligible for hybrid/remote work.

Compensation and Benefits:

Competitive Salary commensurate with experience. Benefits package includes health, dental & vision insurance, life insurance and other supplemental benefits, 401(k) plan, paid time off, and professional development opportunities

Equal Opportunity Employer Statement:

HL Mando is an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability status.