Account Manager

West Michigan Janitorial; Belding (MI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Special Incentive Plans

Job summary

West Michigan Janitorial provides industry-leading janitorial services across West Michigan. We hire over 600 team members for cleaning in school and commercial environments, emphasizing our core values of openness, honesty and accountability.

The Account Manager will supervise custodial staff, ensure tasks meet standards, and manage scheduling and inventory. The role offers a 2:00pm–10:30pm shift with a base pay of $22–$24 per hour and quarterly incentives in addition to benefits.

Qualifications

• Oversee 20+ employees on a nightly basis.
• Maintain high standards of cleanliness, safety and building presentation.
• Flexibility for extended hours and variable schedule.
• Background in janitorial industry preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervises and supports custodial staff across assigned school buildings
• Ensures cleaning tasks meet company and school district standards
• Conducts regular inspections and quality assurance checks
• Manages staffing schedules, call-offs and shift coverage
• Maintains inventory of cleaning supplies and equipment
• Responds promptly to building needs including spills, emergencies and special requests
• Promotes a culture of accountability, teamwork and respect

Skills

Leadership experience

Team supervision

Communication skills

Training & coaching

Budgeting & planning

Recruiting

Job description

West Michigan Janitorial provides industry-leading janitorial services to businesses in West Michigan. We employ over 600 Team Members for positions cleaning in school and commercial environments in and around West Michigan. We define ourselves through three uniques: Big Enough, Small Enough; Empowered Employees, Exceptional Results; and Committed to Lasting Partnerships.

West Michigan Janitorial hires based on their Core Values; Everyone is Important, Open & Honest, Humble and Determined to Deliver.

Job Skills / Requirements

Requirements of the Account Manager:

• Prior leadership experience in a supervisory or similar role, overseeing 20+ employees on a nightly basis
• Maintain high standards of cleanliness, safety and overall building presentation while fostering a positive work environment for all team members
• Ability to work a consistent schedule with flexibility for occasional extended hours as needed
• Background in the janitorial industry preferred
• Basic maintenance knowledge of HVAC, electrical and plumbing a plus!
• Excellent communication and interpersonal skills with the ability to lead a diverse team
• Skilled in training, task delegation and motivating team to meet performance goals
• Professional demeanor with team and customer, solutions driven and respectful of client directives
• Familiarity with budgeting, labor forecasting and basic operational planning
• Accountable, honest and willing to take ownership of outcomes and continuous improvement
• Experience with recruiting is preferred
• Self-motivated and detailed oriented is a must
• Ability to walk and stand for prolonged periods
• Ability to bend, stoop, reach and lift up to 50 pounds
• Ability to use motorized equipment (vacuum, hand operated floor cleaners)
• Ability to read and comprehend instructions and safety related materials

Responsibilities of the Account Manager:

• Supervises and supports custodial staff across assigned school buildings
• Ensures all cleaning tasks are completed to company and school district standards
• Conducts regular inspections and quality assurance checks
• Manages staffing schedules, call-offs and shift coverage
• Maintains inventory of cleaning supplies and equipment
• Responds promptly to building needs including spills, emergencies and special requests
• Promotes a culture of accountability, teamwork and respect

Shift Time: 2:00pm to 10:30pm - Some fluctuation based on customer needs - Must be willing to be flexible (Monday through Friday)

Base Salary: $22.00 to $24.00 (depending on experience) - Eligible for Quarterly Incentive Pay in addition to base pay!

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Special Incentive Plans