Account Manager

Gallagher; Austin (TX); On-site; Confidential; Full time

Benefits offered by this job

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher is hiring an Account Manager within Boon Group, now part of Gallagher, to deliver day-to-day client service for multiple employee benefits programs. You will coordinate with brokers, vendors and internal teams, serving as a trusted advisor to clients across accounts.

The role requires building relationships, ensuring timely servicing, and coordinating renewals while traveling to client offices as needed. A strong background in benefits and licensed practice is preferred.

Qualifications

• Minimum 1 year of experience in an account management role preferred.
• Bachelor’s degree or equivalent education and related experience.
• Experience in the employee benefits industry a plus.
• Experience with Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Salesforce experience preferred.
• Group 1 insurance license (must have or obtain in the first 90 days of employment).
• Regular national travel required

Responsibilities

• Act as client's advocate and main point of contact.
• Liaise with internal departments and decision makers.
• Develop and nurture relationships with clients.
• Keeps client informed of all day-to-day changes, billing or enrollment issues, compliance information, etc.

Education

Bachelor’s degree or equivalent education

Tools

Microsoft Office

Salesforce

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

At Boon, now a part of Gallagher, we specialize in designing wholesale employee benefit solutions to meet the unique needs of employers. Our long-standing carrier partner relationships and creative approach to benefit programs, allow us to create products that are compliant, cost-effective, and, above all, competitive. For more information about us, please visit www.boongroup.com.

As part of Gallagher, a global leader in insurance, risk management, and consulting, you'll be joining a team that’s passionate about helping individuals and organizations thrive.

The Boon Group has an exciting career opportunity for an Account Manager. The Account Manager provides the day-to-day management and client service support for assigned clients. They will serve multiple clients with various employee benefits and act as a liaison between the clients, brokers, vendors and internal Company resources and departments. They serve as a subject matter expert on the Services Contract Act and the Davis Bacon Act and other health insurance and compliance arenas.

How You'll Make An Impact

• Act as client's advocate and main point of contact.
• Liaise with internal departments and decision makers.
• Develop and nurture relationships with clients.
• Keeps client informed of all day-to-day changes, billing or enrollment issues, compliance information, etc.
• Ensures accurate and timely servicing of accounts.
• Stays abreast of current news, legislation, technologies and trends in the employee benefits industry.
• Drives renewal process from beginning to end including reporting, quote request submission, & coordination with internal departments.
• Develop expertise on legislation pertaining to government contracting.
• Assists in the open enrollment process and all activities with the client, vendors and internal departments.
• Renew and grow book of business.
• Travel to client offices on a regular basis.
• Follow the company policies and procedures required to comply with applicable data privacy and confidentiality requirements, including but not limited to SOC controls, and HIPAA Privacy and Security regulations.
• Constant strive for growth for current book are integral to bringing in new accounts for the Company as well as maintaining positive relationships with existing clients and growing those accounts.
• Other duties as assigned.

About You

• Minimum 1 year of experience in an account management role preferred.
• Bachelor’s degree or equivalent education and related experience.
• Experience in the employee benefits industry a plus.
• Experience with Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Salesforce experience preferred.
• Group 1 insurance license (must have or obtain in the first 90 days of employment).
• Regular national travel required

Compensation And Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)