Account Manager

Gdmarketinglab

Arizona

On-site

USD 50,000 - 60,000

Full time

14 days+

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Job summary

Gdmarketinglab is seeking a Client Success Manager in Arizona to be the primary point of contact for clients, ensuring their success and satisfaction. This full-time position requires strong communication skills, account management experience, and comfort in digital marketing. The annual salary ranges from $50,000 to $60,000 based on experience, with a structured schedule required in Arizona time. Key responsibilities include monitoring client performance, leading meetings, and proactively addressing concerns.

Qualifications

Experience in account management or client success.
Excellent written and verbal communication skills.
Ability to address problems proactively.
Comfortable with explaining PPC, SEO, and Meta Ads.

Responsibilities

Be the primary point of contact for clients and their success.
Monitor client health and performance metrics.
Conduct regular meetings and provide updates.

Skills

Account management

Strong communication

Proactive problem-solving

Digital marketing knowledge

Video communication

Tools

GoHighLevel

Google Ads

Meta Ads

Zoom

Loom

Job description

The Role

If you know the garage door industry — the seasonality, the PE dynamics, the difference between a torsion spring repair and a new install — keep reading. We built this role for someone like you.

You’ll be our clients’ primary point of contact — their coach, their advocate, and the person who makes sure nothing falls through the cracks. You co‑lead a POD (team unit) alongside a Project Manager, sharing responsibility for your clients’ success.

Your week:

Tuesdays: Deep‑dive into client ad performance, lead quality, and campaign health
Wednesdays: Send concise Weekly Marketing Updates (WMUs) to every client
Thursdays: Run your Scorecard in our L10 meeting (we run on EOS)
Monthly: Lead 45‑minute client meetings on Zoom + Loom video reports
Daily: Monitor client health, respond within 7 business hours, keep Asana current, coordinate with your POD

What You’ll Be Measured On

Client show rate — Goal: 90%
Escalations to CEO — Goal: 0
Escalations with a solution attached — Goal: 100%
WMUs groomed before sending — Goal: Yes
Client Health Dashboard updated — Goal: Yes
Responsive on Slack — Goal: Yes

Must‑Haves

Account management or client success experience
Strong written and verbal communication
Proactive problem‑solver — you fix things before the client notices
Comfortable explaining PPC, SEO, and Meta Ads to business owners
Comfortable with AI tools and eager to use them daily
Video communication skills (Loom, Zoom)

Strong Advantages

Garage door industry experience — whether you’ve worked at a garage door company, marketed for one, or sold into the space, this gives you a major edge
Digital marketing agency experience
GoHighLevel, Google Ads, Meta Ads, or LSA familiarity
EOS experience (L10s, Rocks, Scorecards)
SOP building and process improvement track record

Logistics

Contract: 1099 independent contractor. You handle your own taxes, insurance, and benefits.
Hours: Full‑time, 40 hours/week. Arizona Time (AZ does NOT observe Daylight Saving Time). These are set hours — not flexible.
Offshore: 3:30 AM – 12:30 PM AZ
USA: 7:00 AM – 5:00 PM AZ
Pay: $50,000–$60,000/year DOE. Paid weekly via Wise (international) or Zelle (USA).
Meetings: Monday Team Meeting (7:30 AM AZ), Thursday L10 (7:30 AM AZ), weekly 1‑on‑1 with your manager.

The First 90 Days

You start full‑time at 40 hours/week with a 90‑day probationary period. You’ll learn our systems, shadow client meetings, and complete review tasks for your manager.

By Day 90: You are 100% self‑sufficient — running accounts, leading meetings, sending WMUs, and managing your Scorecard without daily guidance.

Who This Is For