Account Management Trainee

Continental Endeavors; Cherry Hill Township (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Entry Level Account Management Trainee to enhance customer satisfaction and retention. This role involves collaborating with the sales team to address client issues, monitoring customer satisfaction, and assisting in delivering exceptional service. The company fosters a supportive environment where innovative ideas are valued and implemented, offering opportunities for advancement based on individual performance. If you are eager to kickstart your career in account management and thrive in a team-oriented setting, this is the perfect opportunity for you.

Benefits

Full training

Travel opportunities

Flexible work hours

Performance-based bonuses

Qualifications

• 2+ years experience in a customer service role.
• Strong sense of professionalism and discretion required.

Responsibilities

• Collaborate with the sales team to handle issues with larger revenue customers.
• Monitor customer satisfaction levels and develop methods for increasing them.

Skills

Customer Service

Teamwork

MS Office Proficiency

Professionalism

Education

High School Diploma/GED

College Degree

Job description

Our company is looking for an Entry Level Account Management Trainee who can assist clients with product issues and help to maintain a high customer retention level.

Entry Level Account Management Trainee Responsibilities:

• Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers directly in person
• Work on special short-term projects to offer customized support for new products or products at end-of-life
• Monitor customer satisfaction levels and develop methods for increasing them
• Assist in creating ways for delivering excellent customer service to irate or problematic customers

Qualifications:

• High school diploma/GED required (College degree preferred)
• 2+ years experience in a customer service role
• Proficiency with MS Office
• Ability to work well in a team environment
• Able to work with commission pay structure and performanced based bonuses
• Strong sense of professionalism and discretion required

Benefits: The management team offers an environment where our entry-level associate's ideas are not only heard but implemented. As a company, we offer advancements based solely on individual performance.

• Full training
• Full time / Part Time / Seasonal Positions
• Entry Level Management trainee positions opening
• Travel opportunities

If you feel that you are the right candidate, do not hesitate - Apply Today! A member of our Human Resources team will be in contact shortly after to discuss further details.

Persons with Experience in the following areas should apply: Account Advertising, Account Sales, Account Development, Account Experience, Account Generation, Account Maintenance, Account Management, Account Marketing, Customer Account Manager, Sales Account Manager, Account Sales Representative

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