Account Maintenance Specialist

O'Reilly Auto Parts; Springfield (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Stock Purchase Plan

401k with employer contributions

Medical, Dental, Vision Insurance

Flexible Spending Account (FSA)

Tuition assistance

Career growth opportunities

Team member health programs

Job summary

O'Reilly Auto Parts seeks a detail-oriented professional to load and maintain professional customer accounts, updating addresses, terms and contact details as needed.

The role involves data organization for new store openings, reviewing sales data and credit reports, and providing excellent service to field management. Experience with AS400 and MS Office is preferred.

Qualifications

• High School Diploma or equivalent.
• Typing speed 40 wpm or faster.
• Good communication and teamwork skills.
• Proficient with basic MS Office tools (Excel, Word).

Responsibilities

• Load new professional customer accounts and maintain existing ones.
• Update addresses, terms, and contact details for professional customers.
• Organize data for store openings and acquisitions, review sales data and credit reports as needed.
• Provide excellent service to field management and respond to inquiries.
• Prepare files for aging of accounts with extended terms for special term accounts.

Skills

Typing 40 wpm

Good communication

Team player

Basic computer skills (Excel, Word)

Education

High School Diploma

Tools

AS400

Office equipment familiarity

Excel

Microsoft Word

Job description

Load new professional customer accounts and perform maintenance and updates to existing active and special term accounts.

Essential Job Functions

• Ability to quickly and accurately input and pull account data.
• Create professional customer accounts.
• Maintain existing account data for professional customers including updates of addresses, base stores, phone numbers, email addresses, account types, paperless options and terms.
• Provide references upon request from existing professional customers.
• Organize and gather data for new store openings and acquisitions, which includes reviewing sales data, past due status, account information for completeness, researching existing or duplicate accounts and pulling credit reports as needed.
• Provide excellent customer service to the field management team, review account inquiries and update information as needed upon receiving request from proper level of management.
• Create and maintain special term accounts including preparing the file for aging of accounts with extended terms, filing and termination of UCCs.
• Answer incoming phone calls pertaining to assigned area of credit.

Skills/Education/Knowledge/Experience/Abilities

Required:

• High School Diploma
• Typing a minimum of 40 wpm
• Good communication skills
• Team player and excellent customer service skills
• Basic computer knowledge including Excel and Microsoft Word

Desired

• Experience with AS400 and a general familiarity with office equipment
• Attention to detail and ability to meet deadlines

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer.

The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act.

If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.