Account Maintenance Specialist

Ozark Services, Inc; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Day one benefits: medical, dental &amp

Flexible Spending Account (FSA)

Team health/wellbeing programs

Tuition assistance programs

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a detail‑oriented Accounts/Credit Clerk to load and update professional customer accounts, maintain data accuracy, and pull credit reports as needed. You will support field management with timely information and handle special term accounts.

This role requires high school diploma, fast typing, strong communication, and basic Excel/Word skills; AS400 familiarity is a plus. Competitive pay and day-one benefits offered.

Qualifications

• Required: High School Diploma
• Typing a minimum of 40 wpm
• Good communication skills
• Team player and excellent customer service skills
• Basic computer knowledge including Excel and Microsoft Word
• Desired: Experience with AS400 and a general familiarity with office equipment
• Desired: Attention to detail and ability to meet deadlines

Responsibilities

• Load new professional customer accounts and perform maintenance and updates to existing active and special term accounts.
• Ability to quickly and accurately input and pull account data.
• Create professional customer accounts and maintain existing account data for professional customers including updates of addresses, base stores, phone numbers, email addresses, account types, paperless options and terms.
• Organize and gather data for new store openings and acquisitions, including reviewing sales data, past due status, account information for completeness, researching existing or duplicate accounts and pulling credit reports as needed.
• Provide excellent customer service to the field management team, review account inquiries and update information as needed upon receiving request from proper level of management.
• Create and maintain special term accounts including preparing the file for aging of accounts with extended terms, filing and termination of UCCs.
• Answer incoming phone calls pertaining to assigned area of credit.

Skills

High School Diploma

Typing 40 wpm

Good communication skills

Team player and customer service

Basic computer knowledge (Excel and MS

AS400 experience

Attention to detail / deadlines

Education

High School Diploma

Tools

AS400

Job description

ESSENTIAL JOB FUNCTIONS

Load new professional customer accounts and perform maintenance and updates to existing active and special term accounts. Ability to quickly and accurately input and pull account data. Create professional customer accounts. Maintain existing account data for professional customers including updates of addresses, base stores, phone numbers, email addresses, account types, paperless options and terms. Provide references upon request from existing professional customers. Organize and gather data for new store openings and acquisitions, which includes reviewing sales data, past due status, account information for completeness, researching existing or duplicate accounts and pulling credit reports as needed. Provide excellent customer service to the field management team, review account inquiries and update information as needed upon receiving request from proper level of management. Create and maintain special term accounts including preparing the file for aging of accounts with extended terms, filing and termination of UCCs. Answer incoming phone calls pertaining to assigned area of credit.

SKILLS / EDUCATION / KNOWLEDGE / EXPERIENCE / ABILITIES

• Required: High School Diploma
• Typing a minimum of 40 wpm
• Good communication skills
• Team player and excellent customer service skills
• Basic computer knowledge including Excel and Microsoft Word
• Desired: Experience with AS400 and a general familiarity with office equipment
• Desired: Attention to detail and ability to meet deadlines

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions
• Starting Day One Medical, Dental & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Your first job at O’Reilly Auto Parts is just the beginning! From a comprehensive benefits and compensation package to a rewarding and positive work environment, your leaders will support you and foster your development so you can grow with the company. Our promote-from-within philosophy means our top leaders worked their way up – and you can, too. Learn more about our culture, benefits, and history at oreillyauto.com/careers.