Account Maintenance Specialist

O'Reilly Auto Parts; Kentucky; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan & 401k with Employ

Medical, Dental, Vision Insurance with

Team Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O’Reilly Auto Parts is seeking an accounts specialist to load and maintain professional customer accounts and handle updates across terms and contact data. You will input, pull, and analyze account information, supporting field management and ensuring data accuracy.

The role emphasizes high accuracy, strong communication, and teamwork, with AS400, Excel, and Word familiarity. Equal opportunity employer and competitive benefits are offered.

Qualifications

• High School Diploma and basic computer skills required.
• Typing speed at least 40 wpm.
• Strong communication and customer service focus.
• Team player capable of supporting field management.
• Experience with Excel and Word is expected.

Responsibilities

• Load and maintain professional customer accounts.
• Input and pull account data quickly and accurately.
• Create professional customer accounts and manage updates.
• Maintain account data: addresses, stores, phones, emails, types, terms.
• Provide references upon request from customers.
• Gather data for new store openings and acquisitions; review sales data and past-due status.
• Assist field management with account inquiries and updates.
• Create and maintain special term accounts; age files and file UCCs.
• Answer calls related to credit for the assigned area.

Skills

Typing 40 wpm

Communication skills

Team player and customer service

Data input and data pull

Education

High School Diploma

Tools

AS400

Excel

Microsoft Word

Job description

Load new professional customer accounts and perform maintenance and updates to existing active and special term accounts.

ESSENTIAL JOB FUNCTIONS

Ability to quickly and accurately input and pull account data.

Create professional customer accounts.

Maintain existing account data for professional customers including updates of addresses, base stores, phone numbers, email addresses, account types, paperless options and terms.

Provide references upon request from existing professional customers.

Organize and gather data for new store openings and acquisitions, which includes reviewing sales data, past due status, account information for completeness, researching existing or duplicate accounts and pulling credit reports as needed.

Provide excellent customer service to the field management team, review account inquiries and update information as needed upon receiving request from proper level of management.

Create and maintain special term accounts including preparing the file for aging of accounts with extended terms, filing and termination of UCCs.

Answer incoming phone calls pertaining to assigned area of credit.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

High School Diploma

Typing a minimum of 40 wpm

Good communication skills

Team player and excellent customer service skills

Basic computer knowledge including Excel and Microsoft Word

Desired:

Experience with AS400 and a general familiarity with office equipment

Attention to detail and ability to meet deadlines

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

• Competitive Wages & Paid Time Off




• Stock Purchase Plan & 401k with Employer Contributions Starting Day One




• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)




• Team Member Health/Wellbeing Programs




• Tuition Educational Assistance Programs




• Opportunities for Career Growth

_O’Reilly Auto Parts is an equal opportunity employer._The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.