Account Handler – Commercial Insurance

Fintelligent Search Ltd; Pennsylvania; Hybrid; USD 43,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

Study support towards Cert CII

Exposure to broad commercial insurance

Job summary

Fintelligent Search Ltd seeks an experienced Account Handler to manage SME and commercial client portfolios across a broad range of covers. The role focuses on renewals, mid-term adjustments, insurer negotiations and high-quality client service.

The ideal candidate has 2–3 years in commercial insurance broking, strong knowledge of policy wordings, and is Cert CII qualified or willing to pursue it. Hybrid working and study support are offered.

Qualifications

• 2–3 years’ commercial insurance broking experience.
• Strong knowledge of commercial lines products, policy wordings and exclusions.
• Cert CII qualified, or willing to work towards it.

Responsibilities

• Manage renewals and mid-term adjustments for SME and commercial clients.
• Obtain accurate risk information, including turnover, wage roll, sums insured and claims history.
• Prepare insurer submissions and risk presentations.
• Market risks, negotiate terms and present quotation comparisons to clients.
• Arrange cover across Property Owners, Commercial Combined, Liability, PI, Contract Works and Motor Trade risks.
• Review policy documents and endorsements for accuracy.
• Identify underinsurance and cross-selling opportunities.
• Support clients with claims notifications and liaising with insurers.
• Maintain records and regulatory documentation on the broking system.
• Ensure FCA Consumer Duty, GDPR compliance and fair presentation.

Skills

Commercial insurance broking

Insurer negotiation

Policy wording knowledge

Education

Cert CII

Tools

Acturis

Job description

Account Handler – Commercial Insurance

Technical SME portfolio | Broad commercial lines exposure | Hybrid working

A well-established commercial insurance business is looking to appoint an experienced Account Handler to join its growing Commercial Lines team.

This is an opportunity for a technically capable broker to manage an established SME and commercial client portfolio, handling renewals, mid-term adjustments, insurer negotiations and client service across a broad range of covers.

Package & Benefits

• Salary of £32,500–£38,000, dependent on experience
• Hybrid working available
• Study support towards Cert CII
• Exposure to a broad and varied commercial insurance portfolio
• Supportive team environment with scope for technical development

About the Company

Our client is an established and FCA-regulated commercial insurance brokerage, supporting SME and commercial clients with tailored insurance solutions. The business prides itself on delivering high service standards, sound technical advice and positive client outcomes.

Key Responsibilities

• Manage renewals and mid-term adjustments for SME and commercial clients
• Obtain accurate risk information, including turnover, wage roll, sums insured, claims experience and business activities
• Prepare high-quality insurer submissions and risk presentations
• Market risks, negotiate terms and present clear quotation comparisons to clients
• Arrange cover across Property Owners, Commercial Combined, Liability, Professional Indemnity, Contract Works and Motor Trade risks
• Review policy documentation, schedules and endorsements for accuracy
• Identify underinsurance, gaps in cover and cross-selling opportunities
• Support clients with claims notifications and queries, liaising with insurers and internal claims teams
• Maintain accurate records, diary notes and regulatory documentation on the broking system
• Ensure compliance with FCA requirements, Consumer Duty, GDPR and fair presentation obligations

About You

• At least 2–3 years’ commercial insurance broking experience
• Strong knowledge of commercial lines products, policy wordings and exclusions
• Experience handling products such as Property, Liability, Professional Indemnity, Commercial Combined, Contract Works and/or Motor Trade
• Confident dealing with insurers and negotiating terms
• Organised, detail-focused and able to manage a busy renewal cycle
• Strong written and verbal communication skills
• Acturis experience would be advantageous
• Cert CII qualified, or willing to work towards it