Account Growth Specialist — Counter Sales & Service

Viking Inc; Maine; On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Paid Time Off

Company Paid Health Insurance

Dental Insurance

Group Life and AD&D Insurance

Short Term Disability Insurance

401K plan with company match

Discretionary Bonuses

Health Savings Account

Employee Discounts

Job summary

Viking Inc in Maine is seeking a customer-focused professional to enhance relationships with customers, process orders, and provide friendly service. The role emphasizes accurate order handling and proactive communication in a fast-paced retail environment.

The position requires strong English communication, basic math, and proficiency with Microsoft Office. Full-time benefits accompany compensation in a dynamic team setting.

Qualifications

• Ability to read, write, and speak in English.
• Basic math and measurement skills.
• Proficient with Microsoft Office products.
• Building material knowledge preferred.
• Detail oriented.
• Self-motivated with strong work ethic.
• Ability to work independently and in a team.
• Clear verbal and written communication.

Responsibilities

• Follow up on quotes and outstanding orders.
• Develop, lead and expand existing accounts.
• Provide high level customer service to ensure satisfaction.
• Respond to customer questions promptly and courteously.
• Process orders in person or by phone.
• Coordinate delivery requests with dispatcher for efficiency.
• Discuss features and benefits of products and services.
• Determine customer needs and recommend products, up-selling where appropriate.
• Answer incoming calls and emails promptly.
• Accept payments and apply to customer accounts.
• Reorder products to keep shelves stocked.

Skills

English proficiency

Basic math skills

Microsoft Office

Building materials knowledge

Detail oriented

Self-motivated

Teamwork

Customer service

Tools

Microsoft Office

Job description

Viking Inc in Maine is seeking a customer-focused professional to enhance relationships with customers, process orders, and provide friendly service. The role emphasizes accurate order handling and proactive communication in a fast-paced retail environment.

The position requires strong English communication, basic math, and proficiency with Microsoft Office. Full-time benefits accompany compensation in a dynamic team setting.