Account Growth & Sales Support Associate

Lands' End, Inc.; Northern (KY); Hybrid; USD 45,000 - 75,000; Full time

Job summary

Lands' End, Inc. is seeking an Associate Account Executive to support Account Executives by managing day-to-day sales activity, account coordination, and client engagement within an assigned book of business.

This role emphasizes account management execution, sales support, and pipeline assistance, ensuring clients are well supported while enabling the Account Executive to focus on strategy and growth. Collaboration with Sales Operations and CRM usage are key components.

Qualifications

• Bachelor’s degree or equivalent experience in business, marketing, or related field.
• 2–4 years of sales support, account management, or customer-facing roles.
• Strong organizational skills and attention to detail.
• Clear and professional communication skills.
• Comfort working in CRM systems and cross-functional environments.
• Interest in developing within a sales or account management career path.

Responsibilities

• Support assigned accounts by assisting with ongoing client communication, follow-ups, and requests.
• Help maintain strong relationships through consistent touchpoints and responsiveness.
• Assist with order coordination, program updates, and issue resolution in partnership with Sales Operations.
• Ensure clients receive timely information related to products, timelines, and program execution.
• Identify opportunities to upsell or cross-sell and document in the CRM.
• Prepare materials related to opportunities, quotes, and account reviews.

Skills

CRM proficiency

Cross-functional collaboration

Communication skills

Organizational skills

Education

Bachelor’s degree in Business, Marketing, or related field

Professional certifications are a plus

Tools

CRM systems

Job description

Lands' End, Inc. is seeking an Associate Account Executive to support Account Executives by managing day-to-day sales activity, account coordination, and client engagement within an assigned book of business.

This role emphasizes account management execution, sales support, and pipeline assistance, ensuring clients are well supported while enabling the Account Executive to focus on strategy and growth. Collaboration with Sales Operations and CRM usage are key components.