Account Growth & Customer Success Specialist

Scottkizerinsurance; Kent (WA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Bonus based on performance

Job summary

Scott Kizer - State Farm Agent in Kent, WA seeks an Account Representative to strengthen daily operations and enhance customer success. You will help grow the agency by building meaningful customer relationships and proactively marketing State Farm products and services.

Strong focus on customer service, communication, and the ability to anticipate customer needs is essential. Compensation is competitive and includes benefits; we offer opportunities for advancement and a supportive team culture.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing mindset

Communication skills

Customer service oriented

Anticipate customer needs

Relate to customers

Job description

Scott Kizer - State Farm Agent in Kent, WA seeks an Account Representative to strengthen daily operations and enhance customer success. You will help grow the agency by building meaningful customer relationships and proactively marketing State Farm products and services.

Strong focus on customer service, communication, and the ability to anticipate customer needs is essential. Compensation is competitive and includes benefits; we offer opportunities for advancement and a supportive team culture.