Account Associate — Client Care & Policy Support

Scottkizerinsurance; Kent, Northern (WA, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Bonus based on performance

Job summary

Scott Kizer State Farm Agent in Kent, WA is seeking an Account Associate to support daily operations, grow the office through meaningful customer relations, and serve as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, improve customers’ lives, and contribute to a team that values community, support, and work‑life balance while delivering exceptional service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Communication skills

Job description

Scott Kizer State Farm Agent in Kent, WA is seeking an Account Associate to support daily operations, grow the office through meaningful customer relations, and serve as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, improve customers’ lives, and contribute to a team that values community, support, and work‑life balance while delivering exceptional service.