Account Group Supervisor

BioTalent; United States; À distance; USD 90 000 - 130 000; Plein temps

Résumé du poste

BioTalent is seeking an experienced Account Supervisor or Account Group Supervisor to lead payer and patient support communications for pharmaceutical and biotech clients. This remote US role focuses on market access, payer engagement, and patient services, combining day-to-day leadership with strategic client partnership.

Ideal candidates bring a strong agency background, experience across payer-focused initiatives, and the ability to manage multiple workstreams in a fast-paced environment

Qualifications

• Bachelor's degree required.
• Strong client management and communication skills.
• Proven budget management and forecasting experience.
• Demonstrated ability to grow client relationships and contribute to business development.
• Experience leading cross-functional teams and mentoring junior staff.

Responsabilités

• Serve as a day-to-day client lead across market access and patient support accounts.
• Build and maintain strong relationships with client stakeholders and cross-functional teams.
• Lead project planning, timelines, budgets, forecasting, and resource management.
• Coordinate closely with strategy, scientific, creative, digital, and project management teams.
• Provide strategic guidance on payer communications, reimbursement resources, patient support materials, and access-focused initiatives.
• Drive organic account growth and identify opportunities to expand existing business.
• Ensure projects are delivered on time, within budget, and aligned with client objectives.
• Mentor and develop junior account team members.
• Support new business opportunities, including proposal development and pitch preparation.

Connaissances

Client management

Budget management

Forecasting

Business development

Cross-functional leadership

Mentoring

Leadership

Formation

Bachelor's degree

Description du poste

Account Supervisor/Account Group Supervisor, Payer & Patient Support Communications

Location: Remote (US)

Level: Account Supervisor or Account Group Supervisor

Industry: Healthcare Communications/Patient Support/Market Access

About the Role

We are seeking an experienced Account Supervisor or Account Group Supervisorto join a growing healthcare communications team supporting pharmaceutical and biotech clients. This individual will play a key role leading client relationships, managing integrated programs, and partnering with internal teams to deliver high-quality market access, payer, and patient support communications.

The ideal candidate will bring a strong agency background and experience working across patient access, reimbursement, payer engagement, patient services, and market access initiatives. This role is well-suited for someone who enjoys both day-to-day account leadership and strategic client partnership.

Key Responsibilities

• Serve as a day-to-day client lead across market access and patient support accounts.
• Build and maintain strong relationships with client stakeholders and cross-functional teams.
• Lead project planning, timelines, budgets, forecasting, and resource management.
• Coordinate closely with strategy, scientific, creative, digital, and project management teams.
• Provide strategic guidance on payer communications, reimbursement resources, patient support materials, and access-focused initiatives.
• Drive organic account growth and identify opportunities to expand existing business.
• Ensure projects are delivered on time, within budget, and aligned with client objectives.
• Mentor and develop junior account team members.
• Support new business opportunities, including proposal development and pitch preparation.

Preferred Experience

• 5-8+ years of experience within a healthcare communications, medical communications, or pharmaceutical agency environment.
• Experience managing pharmaceutical or biotech accounts.
• Payer Marketing
• Payer Value Communications
• Reimbursement & Access Initiatives
• HUB Services
• Copay and Affordability Programs
• Experience partnering with Medical Affairs, Commercial, Market Access, and Patient Advocacy stakeholders.
• Ability to lead multiple workstreams and manage competing priorities in a fast-paced agency environment.

Qualifications

• Bachelor's degree required.
• Strong client management and communication skills.
• Proven budget management and forecasting experience.
• Demonstrated ability to grow client relationships and contribute to business development efforts.
• Experience leading cross-functional teams and mentoring junior staff.

What Success Looks Like

• Acts as a trusted strategic partner to clients.
• Consistently delivers high-quality work while maintaining strong financial performance.
• Builds long-term client relationships that drive organic growth.
• Brings innovative thinking to market access and patient support challenges.
• Contributes positively to agency culture while developing future leaders.

Ideal title backgrounds: Account Supervisor, Group Account Supervisor, Market Access Account Lead, Patient Support Account Lead, or Client Services professional from a healthcare communications or patient engagement agency.