Account Supervisor - Healthcare Marketing

Precision AQ; Chicago (IL); On-site; USD 90,000 - 123,000; Full time

Benefits offered by this job

Health insurance

Retirement savings benefits

Discretionary annual bonus

Parental leave

Paid time off

Job summary

Precision AQ seeks an Account Supervisor to oversee projects and assure client satisfaction. You will coordinate between teams and clients, managing projects to meet expectations.

The ideal candidate has a Bachelor’s degree and 3 years of relevant experience in the pharmaceutical or medical communications field. The position offers a competitive salary range of $90,000 to $123,000 and includes several benefits such as health insurance and retirement savings.

Qualifications

• At least 3 years in an Account role within a pharmaceutical/medical communications company.
• Daily client-facing experience and medical, legal, regulatory review experience is required.

Responsibilities

• Oversee and coordinate projects ensuring client satisfaction.
• Lead project management by utilizing internal tools for success.
• Mentor junior team members and conduct performance reviews.
• Identify market opportunities to help grow client business.
• Monitor budgets and provide updates to clients.

Skills

Client Management

Project Management

Leadership

Business Development

Financial Management

Education

Bachelor’s degree in marketing, advertising, communications, or related subject

Job description

Precision AQ - Market Access Marketing is the top payer marketing agency in the country. We partner with global pharmaceutical and life sciences companies who are developing groundbreaking treatments to make medicines accessible and affordable. We excel at demonstrating the economic, clinical, and societal value of creative medical treatments to payers, providers, patients, and policymakers.

At Precision, we will recognize your achievements and contributions. You will have the opportunity to learn from external training, provide mentorship, and work with cross‑functional project teams. Our advancement opportunities allow you to realize your full potential.

Account Supervisor

The Account Supervisor functions as a team leader and provides support through overseeing and coordination of projects. The Account Supervisor is responsible for assuring and maintaining client satisfaction as the primary client point of contact. The Account Supervisor serves as a liaison between client services leadership, strategy, and internal operations and is responsible for the success and profitability of all support projects.

Client Management

• Assume primary lead for the client upon client acceptance of proposal
• Maintain and manage business opportunities with existing clients
• Develop client agendas and slide presentations
• Lead and/or support calls with client and LMR, faculty, and/or content experts regarding content and direction
• Review and forward status/contact reports to client after each client contact
• Develop project briefs and scope of work for clients and internal team members

Project Management

• Provide direction to support team on all aspects of project management to ensure client expectations are met or exceeded
• Manage projects by utilizing approved internal project briefs, proposal templates, and budget tools
• Collaborate with internal team on overall project plan, objectives, milestones, and deliverables

Leadership

• Function as internal team leader ensuring all members of the team work together smoothly and effectively
• Mentor personnel at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels. Depending on size of team, potential for management and supervision of colleagues
• Conduct performance reviews, prepare development plan, and set goals for direct reports as applicable
• Teach junior level Account team employees the development of client agendas, project status, financial reports, and contact report

Business Development

• Work with Client Services leadership and Strategy to help identify market opportunities that will further client business
• Identify opportunities for organic growth within assigned accounts

Finance

• Develop proposals, budgets, and reconciliations
• Collaborate with all teams to ensure proposal development is accurate and all teams hours are captured
• Monitor budgets including direct costs, labor costs, fee, and out‑of‑pocket expenses to ensure team members/direct reports are managing assigned budgeted labor hours and direct costs
• Provide periodic budget status updates and communication with client

Additional Accountabilities / Responsibilities

• Ability to work central time hours
• Adhere to PhRMA, FDA, OIG and ACCME guidelines
• Demonstrate ownership and accountability for all agency procedures and workflow
• Attend internal meetings with Sales, Client Services, Meeting Services, Traffic and other key personnel to discuss project status as required
• Ensure the highest standards of quality control of client materials and, as appropriate, develop best practice protocols for internal project teams to facilitate quality control
• Contribute original ideas for tactical planning within assigned accounts

Minimum Required Qualifications

Education

• Bachelor’s degree in marketing, advertising, communications, or related subject

Work Experience

• At least 3 years in an Account role within a pharmaceutical/medical communications company
• Daily client facing experience and medical, legal, regulatory review experience is required

Compensation and Benefits

Reasonable estimate of the current range: $90,000 USD – $123,000 USD. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life and disability insurance, parental leave, paid time off for sick leave and vacation, among other benefits.

Legal Notice

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. The disclosed range estimate is not adjusted for geographical differentials and is not typical for most hires. Compensation decisions are dependent on the facts and circumstances of each case.

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Equal Opportunity Employer

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at [e-mail].

We wish to emphasize that these offers are not associated with our company and may be fraudulent in nature. The organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.