Account Executive, Travel

TransPerfect; West Palm Beach (FL); On-site; USD 80,000 - 140,000; Full time

Job summary

TransPerfect in West Palm Beach seeks an Account Executive to drive new business with enterprise Travel & Tourism clients across airlines, hotels, cruises, and destination brands.

The role blends new business development (70%) with strategic account management (30%), engaging Digital, Marketing, eCommerce, and Operations stakeholders to tailor AI-enabled content, platforms, and services. Collaboration with cross-functional teams is essential.

Qualifications

• Bachelor’s degree or equivalent required.
• Excellent written and verbal English.
• Strong problem-solving and analytical abilities.
• Proven ability to build and maintain long-term client relationships.
• High commercial acumen with ownership mindset.
• Experience with revenue forecasting, margins, and budgets.
• Proficient in Microsoft Office; CRM experience (Salesforce, Apollo, or similar).
• Ability to prioritize multiple initiatives in a fast-paced, multicultural environment.

Responsibilities

• Drive new business development for enterprise Travel & Tourism clients.
• Manage portfolio of existing clients and expand partnerships.
• Lead complex multi-service agreements and pricing discussions.
• Collaborate with Production and Technology teams to ensure execution.
• Forecast revenue and monitor account performance.

Skills

English proficiency

Communication

Analytical skills

Relationship building

Commercial acumen

Multi-stakeholder collaboration

Education

Bachelor’s Degree or equivalent

Tools

Salesforce

Apollo

CRM software

Job description

Who We Are

For more than three decades, TransPerfect has played a central role in enabling global business. What began as a language services company has evolved into a $1.4 billion enterprise operating at the intersection of AI, digital infrastructure, and international growth.

Who We Are

For more than three decades, TransPerfect has played a central role in enabling global business. What began as a language services company has evolved into a $1.4 billion enterprise operating at the intersection of AI, digital infrastructure, and international growth.
Today, TransPerfect functions as both a technology provider and a strategic consultancy, supporting organizations as they modernize global operations in an AI-driven environment. As enterprises rethink how they create, manage, and distribute content across markets, we help design scalable frameworks that combine automation, data intelligence, and human expertise. Our integrated capabilities span AI-powered content workflows, LLM-enabled solutions, workflow orchestration platforms, digital performance and user experience optimization, media production, legal and regulatory support, staffing, and enterprise technology integrations. We advise executive teams on AI adoption, process transformation, and the evolution from fragmented, manual workflows to intelligent, automated global ecosystems.
With offices in more than 140 cities worldwide, TransPerfect supports organizations in over 170 languages, operating under internationally recognized quality standards including ISO 9001 and ISO 17100 certifications. In a global economy defined by AI, real-time communication, and digital retailing, TransPerfect helps organizations build the operational foundations required to compete — and lead — internationally.

Position summary

The Account Executive will drive new business development (approximately 70% of the role), identifying and securing enterprise-level Travel & Tourism clients — from initial prospecting through contract execution. In parallel (30%), the role will serve as a strategic point of contact for an assigned portfolio of existing clients, focusing on expanding partnerships, introducing new AI-enabled and digital solutions, and increasing account value through consultative engagement. This position focuses on global, enterprise-level Travel & Tourism organizations including airlines, hotel groups, cruise operators, destination brands, and travel technology providers. The role requires a commercially-driven professional capable of engaging Digital, Marketing, eCommerce, and Operational stakeholders in conversations around global growth, workflow modernization, and scalable content and technology solutions.

Position responsibilities

Business Development (70%)

• Identify, prioritize, and strategically target Travel & Tourism organizations for enterprise outreach
• Generate new business through proactive prospecting, industry networking, digital outreach, and participation in trade events
• Lead consultative sales cycles from qualification through negotiation and contract execution
• Develop a deep understanding of client business models, digital maturity, and international growth strategies
• Position TransPerfect’s AI-enabled content, technology, and global solutions within broader digital transformation and operational initiatives
• Collaborate with Sales Leadership to structure and close complex, multi-service enterprise agreements

Account Growth & Client Management (30%)

• Serve as a strategic partner for assigned clients, aligning solutions with evolving business objectives
• Identify and drive upsell and cross-sell opportunities across AI-enabled workflows, technology platforms, and global servicesPartner closely with Production and Technology teams to ensure seamless execution and high client satisfaction
• Manage pricing strategy, contractual discussions, and revenue forecasting with Accounting teams
• Monitor account performance and proactively identify expansion opportunities

Essential skills & experience required

• Minimum Bachelor’s Degree or its equivalent
• Superior written and spoken communication skills in English
• Excellent problem-solving and analytical skills
• Proven ability to build, develop, and maintain long-term professional relationships
• Strong commercial acumen with a high sense of ownership and accountability
• Solid analytical skills, including revenue forecasting, margin assessment, and budget management
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience using CRM and sales intelligence platforms (e.g., Salesforce, Apollo, or similar tools)
• Ability to prioritize effectively and manage multiple initiatives in a fast-paced, multicultural environment

Desired skills & experience

• Knowledge of additional languages at professional working proficiency (Catalan would be a big plus)
• Experience in Sales, Business Development, or Strategic Account Management
• Exposure to the Travel & Tourism industry (airlines, hospitality, cruise, travel tech, agencies, etc.)
• Familiarity with digital ecosystems, CMS platforms, eCommerce environments, or AI-enabled solutions

We are looking for professionals who

• Demonstrate initiative and strategic thinking
• Navigate complex, multi-stakeholder environments with confidence
• Combine commercial drive with consultative problem-solving
• Thrive in international, cross-functional teams
• Focus on delivering measurable business impact