Account Executive - SMB

Franki; Chicago (IL); Remote; USD 100,000 - 120,000; Full time

Job summary

Franki, an innovative AI-powered startup, seeks an Account Executive for its Sales team. This role focuses on client acquisition and retention in the hospitality sector, offering a dynamic work environment with opportunities for growth. The role requires expertise in sales cycles and client management, along with a commitment to maximizing customer satisfaction.

Benefits

Remote work

15 days PTO and additional holidays

100% coverage of medical, dental, and vision insurance

401(k)

Monthly home office stipend

Qualifications

• Bachelor’s degree or 3+ years of outbound sales experience.
• 1+ year in the hospitality sector preferred.
• Proficiency in G-suite products.

Responsibilities

• Prospect for new clients within the local independent business sector.
• Drive the full sales cycle from initial contact to closing.
• Manage and nurture a book of business.

Skills

Outbound sales

Client retention

Communication

Education

Bachelor's degree

Tools

Salesforce

HubSpot

Job description

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This range is provided by Franki. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $120,000.00/yr

Hi, We’re Franki

Hi, We’re Franki

Franki is an AI-powered startup transforming how people discover and choose the next place they’ll eat, drink and play. Our platform curates video-powered recommendations provided by a vibrant community of content creators and foodies who are passionate about sharing the best their city has to offer.

At Franki, we offer a dynamic and entrepreneurial work environment with tremendous opportunities for growth. As part of our team, you will be on the ground floor of a high-growth startup that is building the future of how people will find places and experiences that create meaningful connections.

About The Role

Franki’s Sales team is seeking an Account Executive (SMB). This person will be responsible for commercializing hospitality businesses on Franki's platform. The right person for this role will be prospecting, qualifying leads, and closing deals primarily through inside sales. If you are someone who focuses on maximizing client retention, then this is a great role for you.

Note: Candidates residing in our preferred locations will be given first consideration; Texas or California.

What you’ll do:

• Prospect for new clients within the local independent business sector, with a specific focus on hospitality, to expand Franki's customer base.
• Qualify potential clients by assessing their needs and the fit with Franki's suite of products, ensuring efficient allocation of sales efforts.
• Maximize the retention of customers to minimize churn, and you maximize revenue per customer.
• Manage and nurture a book of business with disciplined pipeline management, keeping track of all customer interactions, deal stages, and potential revenue.
• Drive the full sales cycle from initial contact to closing deals, primarily through inside sales techniques such as cold calling, email campaigns, and virtual meetings.
• Become an expert in Franki's suite of products and services, understanding in detail their value proposition for the hospitality sector.
• Gather and provide feedback to the leadership and product development teams on market trends, customer needs, and product performance.
• Collaborate closely with the Head of Sales and other team members to align on sales strategies, share best practices, and ensure a cohesive approach to meeting sales targets.
  
  

You’re a good fit if you have...

• Bachelor’s degree or 3+ years of outbound sales experience
• 1+ year of outbound sales experience, ideally in the hospitality sector.
• Proficiency in G-suite products and email communication.
• Experience with Salesforce, HubSpot, or similar sales CRM systems.
  
  

Bonus points if you have...

• Have a proven track record of exceeding quota.
• Work at a food-focused consumer technology company.
  
  

Perks & Benefits

• Remote work: Our team works remotely across the US but primarily PST time zone; we travel together several times a year for company kick-offs and mid-year meetings.
• PTO: 15 days per year, plus additional PTO between Christmas and the end of the year (25th Dec - 31st Dec). Additionally, we recognize 11 public holidays per year.
• Medical, dental & vision: We cover 100% of Medical, Vision, and Dental insurance costs for employees.
• 401(k)
• Equipment: Computer & technology equipment applicable to your role.
• Monthly Stipend: $40 (Tax-free) to cover home office expenses
  
  

The OTE (on-target earnings) range for this role is...

• $100,000.00 - $120,000.00 per year
  
  

Statement of Equal Opportunity

At Franki, we value diversity in backgrounds and perspectives and depend on it to drive community and our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at Franki.

Compensation Range: $100K - $120K

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Media

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