Account Executive, Renewal Sales

Kapitus, Inc.; New York (NY); On-site; USD 55,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

401K with company match

Tuition Reimbursement

Paid Time Off

Job summary

Kapitus, Inc. is seeking an Account Executive, Renewal Sales to join the Renewals Department. The role focuses on active account management, cross-selling, and merchant retention, while coordinating with senior management to grow revenue and satisfaction.

You will drive revenue within assigned accounts, own the full renewal sales cycle, and collaborate with underwriting, leadership, and other teams to craft strategic financial plans and accurate forecasts.

Qualifications

• Bachelor’s degree or equivalent combination of education and job experience preferred.
• 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering.
• Experience collaborating with internal sales teams and across product lines.

Responsibilities

• Create and drive revenue within a specified region or list of accounts.
• Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers.
• Provide recommendations based on a customer’s business needs and usage patterns.
• Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business.
• Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries.
• Collaborate with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers.
• Educate and effectively communicate to customers the value of Cash Advance.
• Develop trusted internal and customer relationships to created win-win sales relationships.
• Effectively manage a pipeline working within a defined sales process.
• Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal.

Skills

Sales lifecycle

CRM (Salesforce)

Communication

Collaboration with internal teams

Prospecting

Negotiation

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction.

What you will do:

• Create and drive revenue within a specified region or list of accounts
• Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
• Provide recommendations based on a customer’s business needs and usage patterns
• Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business.
• Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
• Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
• Educate and effectively communicate to customers the value of Cash Advance
• Develop trusted internal and customer relationships to created win-win sales relationships
• Effectively manage a pipeline working within a defined sales process
• Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal

What we are looking for:

• Bachelor’s degree or equivalent combination of education and job experience preferred
• 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
• You have experience (and should enjoy!) collaborating with internal sales teams
• You have experience selling that can be used across multiple products. You have experience selling across different industries
• Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
• Effective in (and should enjoy!) collaborating with internal sales teams
• Experience engaging and building a presence with customers using communication tools
• Understanding of and experience with CRM programs (Salesforce preferred)
• Excellent verbal and written communication skills as well as a strong sense of accountability
• Ability to compute basic business math

Preferred Skills:

• Strong organizational skills, adaptability, and ability to work on multiple projects
• Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
• Strong interpersonal skills and professionalism
• Consultative selling experience
• Prospecting skills
• Competitive spirit
• Resourceful
• Welcoming of feedback / coaching
• Drive for hitting your metrics
• Solution selling ability
• Discovery skills
• Objection handling skills
• Planning and closing skills
• Can collaborate and influence in a team environment

Kapitus Total Rewards Package Includes:

• Competitive Base Salary
• Range of $55,000 + Commission. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.
• Health Insurance:
• Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.
• Flexible Spending Account:
• Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.
• Lifestyle Spending Account:
• Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.
• 100% Company Paid Insurances:
• Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
• Voluntary Insurance:
• Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
• Paid Maternity and Parental Leave:
• Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
• Commuter Benefits:
• We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work.
• LifeBalance Program:
• Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:
• Pet and car insurance discounts.
• Financial services such as LegalShield.
• Relaxation and stress management tools.
• Plum Benefits Discount Program:
• Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
• Tuition Reimbursement:
• Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy.
• Travel Reimbursement:
• We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
• Paid Time Off and Sick Time.
• Retirement Benefits :
• Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary.

About Kapitus:Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth.

Company Mission:At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity.

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.