Account Executive - Public Safety

Genetec; Los Angeles (CA); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Attractive compensation package with 401(k) match

Training Tuition Reimbursement Program

Flexible working schedule

Job summary

A leading technology provider is seeking an Account Executive to enhance customer engagement and expand product usage in the public safety sector. This role entails understanding client workflows, identifying new business opportunities, and collaborating with partners. Candidates should possess a solid understanding of public safety operations, strong sales skills, and the ability to manage territory effectively. The position offers an attractive compensation package, fostering work-life balance with flexible scheduling.

Qualifications

• Deep understanding of operations in Public Safety and Administration agencies.
• Established relationships in the vertical.
• Strong ability to navigate procurement environments.
• Knowledge of Genetec products and how they align with operations.

Responsibilities

• Understand and expand customer product usage.
• Proactively identify new business opportunities.
• Coordinate with Sales Engineers and partners.
• Attend events focused on Public Safety.
• Administrative (10%): maintain CRM discipline and ongoing product knowledge.

Skills

Understanding of operations and compliance

Established relationships in public safety

Sales ability to committees

Knowledge of Genetec products

Familiarity with public-sector procurement

Time management and territory planning

Job description

Genetec is a leading provider of video management, access control, and license plate recognition solutions, serving public safety and public administration agencies. The Account Executive (AE) will understand customer goals and workflows to align the Genetec solution accordingly.

Responsibilities

Existing Customers (30%)

• Portfolio Expansion – Understand each customer’s current environment and long‑term goals to proactively expand Genetec product usage.
• Product Adoption – Close consumption gaps by helping customers fully use the platform and become strong advocates for Genetec.
• Customer Advocacy – Foster relationships that lead to customer advocacy within the public safety community.

New Logo Customers (35%)

• Prospecting – Proactively identify and pursue new business opportunities.
• Buying‑Cycle Alignment – Understand where buyers are in the cycle, influence early, promote Genetec’s grants program, and position Genetec in RFPs when needed.

Partner Collaboration (15%)

• Account Planning – Work closely with end‑user customers, channel partners, and PAE to align on goals and strategies to drive demand.
• Internal Collaboration – Coordinate with Sales Engineers, SMEs, PAEs, and the partner team to minimize conflict and meet customer needs.

Marketing (10%)

• Tradeshows – Attend and contribute to events focused on Public Safety and Public Administration.
• End‑User Groups – Lead and support regional/national user groups to deepen engagement and insight.

Administrative (10%)

• CRM – Maintain disciplined, strategic, and timely CRM activity.
• Training and Product Knowledge – Continuously expand product and industry expertise through Genetec resources.
• Internal Systems – Leverage internal tools, processes, and HR systems required for the AE role.

What Makes You a Great Fit

• Deep understanding of operations, compliance, and workflows within Public Safety and Public Administration agencies.
• Established relationships within the vertical.
• Proven ability to sell to committees and navigate complex, hierarchical procurement environments.
• Strong knowledge of how Genetec products align with end‑user operations and workflows.
• Familiarity with vertical‑specific tradeshows, associations, and publications.
• Deep knowledge of procurement processes used by public‑sector end users.
• Ability to anticipate product and market needs based on vertical‑specific trends.
• Comprehensive understanding of the Genetec platform as it relates to Public Safety and Public Administration.
• Exceptional time management and territory planning skills, especially where significant travel is required.

Evaluation Metrics

• Expansion sales with existing customers.
• New sales with new logo accounts.
• Strategic technology partnership development and engagement.
• Leads generated and converted.
• Number and quality of end‑user references.
• Participation and effectiveness in user groups.
• CRM management and discipline.
• Product and industry knowledge.
• Forecasting accuracy.

Compensation & Benefits

• Attractive compensation package with 401(k) match.
• Training Tuition Reimbursement Program.
• Work‑life balance with flexible working schedule.