Account Executive, Public Safety

Genetec; Idaho; On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401K match

Training Tuition Reimbursement Program

Work-life balance with a flexible work

Job summary

Genetec is seeking an Account Executive to drive growth across Idaho, Utah, Washington, and Oregon. You will align Genetec solutions with customer workflows in public safety and public administration, expanding product usage and driving adoption.

You will manage existing customers and prospect new opportunities, while collaborating with partners and sales engineers. Travel is expected to cover designated territories; a strong emphasis on CRM discipline, planning, and stakeholder management.

Qualifications

• Extensive experience selling to public safety or public administration agencies.
• Ability to navigate complex, hierarchical procurement environments.
• Experience managing a multi-state territory including Idaho, Utah, Washington, and Oregon.

Responsibilities

• Grow market share and adoption of Genetec products within assigned territories.
• Identify and pursue new business opportunities and potential logos.
• Lead participation in tradeshows and user groups to drive customer engagement.
• Maintain disciplined CRM activity and internal process adherence.

Skills

Public safety sales

Account management

Complex procurement

Territory planning

Travel availability

Education

Bachelor’s degree or equivalent experience

Tools

CRM

Job description

Genetec is a leading provider of video management, access control products and license plate recognition. A key area of focus is our Public Safety and Public Administration verticals. Our Unified Genetec Solution offers a comprehensive range of products that help agencies meet their operational goals and workflows.

The Account Executive (AE) on this team will be responsible for understanding those goals, customer specific workflows, and aligning the Genetec solution accordingly, covering the territories of Idaho, Utah, Washington and Oregon.

Your day at a glance:

Your primary responsibility as Public Safety / Public Admin AE is to grow market share and adoption of Genetec products. Below are the key areas of focus and estimated time allocations:

Existing Customers (30%)

• Portfolio Expansion - Understand each customer's current environment and long-term goals to proactively expand Genetec product usage
• Product Adoption - Close consumption gaps by helping customers fully use the platform and become strong advocates for Genetec within their organization
• Customer as a Reference - Foster strong relationships that lead to customer advocacy within the public safety community
• Prospecting - Proactively identify and pursue new business opportunities
• Aligning with the Buying Cycle - Understand where buyers are in the cycle, influence early, promote our grants program, and position Genetec in RFPs when needed
• Account Planning and Target Accounts - Work closely with end user customers, channel partners, and your PAE to align on goals, strategies to drive demand for the platform
• Internal Collaboration - Align with Sales Engineers, SMEs, PAEs and the Genetec partner team to minimize conflict and meet customer needs

Marketing (10%)

• Tradeshows - Attend and contribute to events focused on Public Safety and Public Admin verticals
• End User Groups - Lead and support regional/national user groups to deepen customer engagement and insight

Administrative (10%)

• CRM - Maintain disciplined, strategic, and timely CRM activity
• Training and Product Knowledge - Continuously expand product and industry expertise through Genetec resources
• Internal Systems and Processes - Leverage internal tools, follow internal processes, and HR systems required for the AE role

What makes you a great fit:

• Thorough understanding of operations, compliance requirements, and workflows within Public Safety and Public Administration agencies
• Established relationships within the vertical
• Proven ability to sell to committees and navigate complex, hierarchical procurement environments
• Strong understanding of how Genetec products align with end user operations and workflows
• Familiarity with vertical‑specific tradeshows, associations, and publications
• Deep knowledge of procurement processes and requirements used by public sector end users
• Ability to anticipate product and market needs based on vertical-specific trends
• Comprehensive understanding of the Genetec platform as it relates to Public Safety and Public Admin
• Exceptional time management and territory planning skills, particularly in roles requiring significant travel

AEs will be evaluated based on their annual targets and performance in the following areas:

• Expansion sales with existing customers
• New sales with new logo accounts
• Strategic technology partnership development and engagement
• Leads generated and convertedNumber and quality of end‑user references
• Participation and effectiveness in user groups
• CRM management and discipline
• Product and industry knowledge
• Forecasting and forecasting accuracy

Let's talk perks!

• Attractive compensation package with 401K match
• Training Tuition Reimbursement Program
• Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!