Account Executive - Premier, Consultant

Blue Shield of California; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Blue Shield of California is seeking an Account Executive - Premier, Principal to lead strategic relationships with large national accounts and public sector clients. You’ll partner with sales, support, and leadership to drive growth, renewals, and client value, serving as a trusted advisor to executives and stakeholders while navigating complex funding arrangements and multi-site accounts.

The role emphasizes consultative client management, cross-functional collaboration, and the ability to

Qualifications

• Requires a bachelor’s degree or HS diploma with 4 years of additional relevant experience.
• Requires 7 years of prior relevant experience.
• Requires a current active Accident & Health Agent or Sickness and Life license with California Department of Insurance.
• Requires a valid California driver’s license and proof of insurance.
• Requires deep and proven experience with large national multi-site and multi-state accounts with different funding arrangements (e.g., ASO, PPO, HMO, HDHP).

Responsibilities

• Serves as the go-to Account Manager for product knowledge and can articulate BSCA advantages.
• Maintains market understanding and aligns insights to client priorities.
• Facilitates meetings with executive audiences and provides in-depth responses.
• Builds relationships with executive decision makers as trusted advisor.
• Develops and maintains long-term growth strategies based on client and industry knowledge.
• Identifies process improvement opportunities and participates in related groups.
• Understands client needs, political environment, and long-term vision.
• Leverages resources to complete back-office tasks and improve tools and workflows.
• Influences functional groups and handles escalation to drive accountability.
• Considers when to pursue more business based on client value drivers.
• Implements strategic goals and sets operational plans with measurable impact.

Skills

Client management

Executive relationships

Strategic account management

Cross-functional collaboration

Consultative selling

Education

Bachelor’s degree or HS Diploma + 4 years relevant experience

Job description

Your Role

The Premier Accounts team manages all group business with 3,000 or more employees. With nearly 4.5 million members, our strategy to win in the market is to understand and meet the needs of commercial/national and public sector employers and labor trusts and their consultants in a way that exceeds their expectations by providing easy, understandable interactions and affordable choices through efficient use of premium dollars to establish Blue Shield as the preferred choice in health plans. The Account Executive - Premier, Principal will report to the Area Vice President, Southern California. In this role you will serve as the strategic advisor providing consultative client management through developing client relationships and understanding of client business to identify service needs, plan service delivery and drive use of proactive service and support. You will capably manage a defined book of business as the ultimate point of client contact to coordinate resolution of service incidents, escalation of technical issues and overall strategic goals. Collaborate with sales and support groups to demonstrate value of support offering to clients and identify opportunities for growth and product expansion.

Job Description

Your Role

The Premier Accounts team manages all group business with 3,000 or more employees. With nearly 4.5 million members, our strategy to win in the market is to understand and meet the needs of commercial/national and public sector employers and labor trusts and their consultants in a way that exceeds their expectations by providing easy, understandable interactions and affordable choices through efficient use of premium dollars to establish Blue Shield as the preferred choice in health plans. The Account Executive - Premier, Principal will report to the Area Vice President, Southern California. In this role you will serve as the strategic advisor providing consultative client management through developing client relationships and understanding of client business to identify service needs, plan service delivery and drive use of proactive service and support. You will capably manage a defined book of business as the ultimate point of client contact to coordinate resolution of service incidents, escalation of technical issues and overall strategic goals. Collaborate with sales and support groups to demonstrate value of support offering to clients and identify opportunities for growth and product expansion. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

Your Work

In this role, you will:

• Serves as the ‘go-to AM’ for product knowledge and Shares knowledge with peers; can quantify and qualify the advantage of BSCA products over those of competitors
• Maintains a mastery of the marketplace; has deep understanding of healthcare provider networks and customer data. Strategically utilizes understanding of market trends to strengthen the BSCA value proposition, linking and aligning market insights to customer priorities
• Facilitates all meeting types, including finalist meetings with executive level audiences. Anticipates client questions and can provide in-depth responses
• Has access to and builds relationships with key executive-level decision makers, understands their priorities and builds a trusted advisor relationship
• Develop and maintain long-term growth strategies founded on deep client and industry knowledge and strategically leverage understanding of renewal factors e.g. stickiness, switching costs, client value drivers to expand client business (high complexity)
• Identify process improvement opportunities and participate in process improvement work groups
• Deeply understands client needs, political environment and long-term vision
• Fully leverages available resources to complete back-office tasks and solve problems. Mastery understanding of BSC tools and systems, proactively recommends tool improvements. Must demonstrate understanding of the system flow
• Can influence functional groups to act and own back-office tasks and solve problems. Escalates issues to appropriate manager to drive accountability, identifies process improvement opportunities and participates in process improvement work groups
• Confident asking for more business, deeply understands factors at play e.g. stickiness, switching costs, client value drivers, strategically chooses when to concede vs. hold firm (high complexity)
• Implements strategic goals established by functional leadership, as well as establishes operational plans for job area with direct short- to mid-term impact on results (e.g., 1-2 years)

Qualifications

Your Knowledge and Experience

• Requires a bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires 7 years of prior relevant experience
• Requires a current active Accident & Health Agent or Sickness and Life license with California Department of Insurance
• Requires a valid California driver's license and proof of insurance
• Requires deep & proven experience with large, national, multi-site and multi-state accounts with different types of funding arrangements, including but not limited to ASO, PPO, HMO, HDHP, alternate funding arrangements (self and flex funded),