Account Executive, Phoenix & Valley Suns Mercury Membership Experience

Phoenix Suns; Phoenix (AZ); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive medical, dental, vision, +

Paid vacation, sick time, holidays

401(k) match

Team experiences and events

Team swag and discounts

Complimentary game tickets

On-site fitness center

Pickleball and golf facilities

Job summary

Phoenix Suns is seeking an experienced and highly motivated Account Executive, Membership Experience to assist team members with engaging, servicing, and renewing Phoenix Mercury season ticket members. In addition to servicing accounts year-round, this person will focus on upselling current clients, obtaining referrals and pursuing new business opportunities.

You will make outbound calls and emails, work gamedays and events, generate leads, and schedule face-to-face appointments across the

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred.
• 1–2 years in sales or service role preferred.
• Experience with Microsoft Dynamics & Arctics preferred.

Responsibilities

• Make outbound calls, emails, and messages to clients and prospects.
• Work gamedays, member and new sales events.
• Generate leads via prospecting, networking, or referrals.
• Schedule and complete face-to-face appointments in arena and Phoenix metro area.
• Support upselling and renewals as needed.

Skills

Microsoft Office

Outlook

Word

Excel

PowerPoint

Interpersonal skills

Time management

Communication skills

Verbal communication

Written communication

Team-first attitude

Education

High School Diploma/GED

Bachelor’s degree

Tools

Microsoft Dynamics

Arctics

Job description

Job Summary

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center.

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center.

Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community.

We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.

Player 15 Group is seeking an experienced and highly motivated Account Executive, Membership Experience to assist team members with engaging, servicing, and renewing Phoenix Mercury season ticket members. In addition to servicing accounts throughout the year, this person will also maintain a focus on upselling current clients, obtaining referrals and seeking out new business opportunities.

Your Role on the Team

• Make outbound calls, emails, and messages to current clients and potential prospects
• Work gamedays, member, and new sales events
• Generate leads via prospecting, networking, or connecting with referrals
• Schedule and complete face to face appointments in arena and across the Phoenix metro area
• Other duties as assigned as related to the position

Your Skills And Experience

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
• Strong interpersonal, time management, and communication skills
• Professional verbal and written communication skills
• Optimistic team-first attitude and a competitive desire preferred
• Willing to work non-traditional hours, weekends, and gamedays preferred
• High School Diploma/ GED
• Bachelor’s degree
• 1-2 years working in a sales and/or service role preferred
• Previous experience working with Microsoft Dynamics & Arctics preferred

The Team & Experience

We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans.

From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work.

Benefits

At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following:

• Competitive medical, dental, vision, life and disability coverage options
• Paid vacation, sick time, volunteer time and company holidays
• 401(k) plan with Player 15 Group match
• Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
• Team swag throughout the year plus employee discounts at our Team Shop and online store
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
• Access to amenities, including:
• Full fitness center with locker rooms and showers
• Indoor/outdoor basketball courts
• Pickleball court
• Golf simulator and putting green
• On-site cafeteria and collaborative gathering spaces

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Questions? Reach out to the Talent Acquisition team at [e-mail]