Account Executive - PACS Medical Imaging/Technology

Sectra; Shelton (CT); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Generous paid time off

Medical, Dental, and Vision coverage

401(k) with company match

Professional development opportunities

Job summary

Sectra, a global leader in medical imaging IT, is looking for an Account Executive to enhance customer satisfaction and drive sales. The role involves fostering relationships with healthcare organizations and maximizing client investments.

You will work closely with cross-functional teams, ensuring alignment with customer expectations while managing a portfolio of major clients. The ideal candidate has at least 5 years of experience in a customer-facing role, particularly in healthcare technology.

Qualifications

• 5+ years of experience in account management, sales, customer success, or a related customer-facing role.
• Experience in healthcare technology or medical imaging preferred.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.

Responsibilities

• Develop trusted relationships with major healthcare clients.
• Drive sales of Sectra products and meet revenue objectives.
• Prepare regular reports and business reviews for stakeholders.

Skills

Relationship-building

Strategic thinking

Communication

Negotiation

Interpersonal skills

Education

Bachelor's degree or equivalent

Tools

CRM platforms

Job description

Join a Technology Company Making a Difference in Healthcare

At Sectra, we are proud to be a global leader in medical imaging IT and secure communications. Our solutions help healthcare organizations improve patient care, streamline clinical workflows, and protect sensitive information. Trusted by healthcare providers around the world, Sectra's enterprise imaging platform enables organizations to grow and evolve while maintaining a patient‑centered approach to care.

If you're passionate about technology, healthcare, and building meaningful customer relationships, we'd love to hear from you.

About the Position

As an Account Executive at Sectra, your goal is not just to meet customer expectations—but to exceed them. You will serve as a trusted advisor to healthcare organizations, helping customers maximize the value of their investment while identifying opportunities to support their evolving needs.

Success in this role requires a combination of relationship‑building skills, strategic thinking, business acumen, and a passion for delivering exceptional customer experiences. No two days are the same, and you will work closely with customers and cross‑functional teams to drive long‑term success.

As an Account Executive, you will be responsible for:

• Developing trusted relationships with a portfolio of major healthcare clients to ensure high customer satisfaction and long‑term partnership
• Acquiring a thorough understanding of customer objectives, workflows, and business challenges
• Prospecting, qualifying, and closing new opportunities within assigned accounts and territories
• Planning and managing strategic executive‑level meetings with customer stakeholders
• Driving sales of Sectra products and services to meet and exceed revenue objectives
• Expanding relationships within existing customer organizations by identifying opportunities to deliver additional value
• Serving as a subject matter expert on Sectra's solutions and acting as a liaison between customers and internal teams
• Leading and participating in clinical, workflow, and technical discussions with customers
• Ensuring products and services are delivered successfully and aligned with customer expectations
• Collaborating across Sales, Product Management, Customer Success, Support, and Professional Services teams
• Partnering closely with Customer Support and Operations teams to help resolve customer concerns and drive positive outcomes
• Maintaining accurate account information, forecasts, and opportunity tracking within CRM systems
• Preparing regular reports and business reviews for internal and external stakeholders

Qualifications

• Bachelor's degree or equivalent combination of education and experience
• 5+ years of experience in account management, sales, customer success, or a related customer‑facing role
• Experience working within healthcare technology, enterprise software, medical imaging, or a related industry preferred
• Proven ability to build and maintain strong customer relationships across multiple stakeholder levels
• Excellent communication, presentation, negotiation, and interpersonal skills
• Ability to lead strategic discussions and navigate complex customer environments
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Experience using CRM platforms and sales forecasting tools
• Ability to understand and communicate technical and clinical concepts to a variety of audiences
• Self‑motivated, collaborative, and driven to achieve results

How We Make Your Job Meaningful and Rewarding

At Sectra, we combine the entrepreneurial spirit of a growing technology company with the stability and experience of a global organization. For more than 40 years, our innovations have helped healthcare providers improve patient care and operational efficiency.

You'll join a collaborative, supportive team where your contributions matter, your ideas are valued, and your work has a direct impact on healthcare organizations and the patients they serve.

In addition to competitive compensation and performance‑based incentives, we offer:

• Generous paid time off
• Competitive Medical, Dental, and Vision coverage
• Paid Parental Leave
• Employee Assistance Program (EAP)
• 401(k) with company match
• Professional development and career growth opportunities
• A collaborative workplace with talented colleagues who enjoy working together
• Opportunities to work with cutting‑edge healthcare technology
• An international environment with exposure to colleagues, customers, and projects around the world

Additional Information

We recruit on an ongoing basis and encourage interested candidates to apply as soon as possible.

The salary range for this position is $115,000–$135,000 annually, based on experience and qualifications.

Sectra offers a comprehensive total rewards package that includes competitive compensation, health and wellness benefits, retirement savings opportunities, and professional development programs.

Sectra celebrates diversity and is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and provided equal opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.