Account Executive, New Season Ticket Sales (Boston Legacy FC)

Playfly Sports; Boston (MA); On-site; USD 50,000 - 60,000; Full time

Job summary

Playfly Sports is seeking an Account Executive for New Season Ticket Sales in Boston, MA. The role focuses on acquiring new season ticket members through outbound prospecting, emails, face-to-face presentations, and venue tours.

You will meet revenue and activity goals while delivering strong customer service and coordinating with operations, marketing, and other teams to fulfill memberships.

Qualifications

• Bachelor's degree preferred but not required.
• Experience in sales, customer service, or retail.
• Experience with ticketing software and CRM programs.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Excellent communication, presentation, and listening skills.
• Ability to manage a high volume of prospecting activity, maintain accurate records, and follow through on commitments.

Responsibilities

• Prospect, present, and sell new season ticket memberships for Boston Legacy FC.
• Meet or exceed individual new season ticket revenue and activity goals while providing a high level of customer service.
• Generate new business through outbound calls, targeted emails, in-person appointments, networking events, referrals, and venue tours.
• Identify and cultivate relationships with individuals and businesses that are prospective new season ticket members.
• Conduct needs-based sales conversations and recommend season ticket options that align with each prospect's attendance interests and objectives.
• Prepare and deliver professional sales presentations, proposals, and venue tours for prospective season ticket members.
• Guide prospects through the purchasing process, including product selection, seat location, pricing, payment options, and account setup.
• Maintain accurate and timely records of prospecting activity, appointments, pipeline status, customer communication, and sales results in the customer relationship management system.
• Complete required daily outbound activity and scheduled appointments established by leadership.
• Respond to inbound new season ticket inquiries and provide accurate information regarding available products, pricing, and purchasing processes.
• Use approved ticketing programs, promotions, and sales strategies to generate new season ticket revenue.
• Work home games, prospect events, and other assigned events, performing ticket sales and service duties as needed.
• Collaborate with ticket operations, service, marketing, and other departments to support accurate fulfillment and a smooth transition for new members.
• Perform other job-related duties as assigned.

Skills

Communication skills

Presentation skills

Listening skills

Sales experience

Prospecting

Microsoft Office

Team collaboration

Night/weekend availability

Education

Bachelor's degree preferred

Tools

Ticketing software

CRM software

CRM systems

Job description

ACCOUNT EXECUTIVE, NEW SEASON TICKET SALES

Boston, MA
On-site

THE RUNDOWN

The Account Executive, New Season Ticket Sales, drives revenue for Boston Legacy FC by acquiring new season ticket members. Reporting to the Manager, Premium Sales & New Business, this position uses outbound prospecting, targeted email outreach, face-to-face presentations, networking, referrals, and venue tours to identify prospective members and close new season ticket business.

Responsibilities And Essential Functions

• Prospect, present, and sell new season ticket memberships for Boston Legacy FC.
• Meet or exceed individual new season ticket revenue and activity goals while providing a high level of customer service.
• Generate new business through outbound calls, targeted emails, in-person appointments, networking events, referrals, and venue tours.
• Identify and cultivate relationships with individuals and businesses that are prospective new season ticket members.
• Conduct needs-based sales conversations and recommend season ticket options that align with each prospect's attendance interests and objectives.
• Prepare and deliver professional sales presentations, proposals, and venue tours for prospective season ticket members.
• Guide prospects through the purchasing process, including product selection, seat location, pricing, payment options, and account setup.
• Maintain accurate and timely records of prospecting activity, appointments, pipeline status, customer communication, and sales results in the customer relationship management system.
• Complete required daily outbound activity and scheduled appointments established by leadership.
• Respond to inbound new season ticket inquiries and provide accurate information regarding available products, pricing, and purchasing processes.
• Use approved ticketing programs, promotions, and sales strategies to generate new season ticket revenue.
• Work home games, prospect events, and other assigned events, performing ticket sales and service duties as needed.
• Collaborate with ticket operations, service, marketing, and other departments to support accurate fulfillment and a smooth transition for new members.
• Perform other job-related duties as assigned.

Skills, Experience And Qualifications

• Bachelor's degree preferred but not required.
• Previous sales, customer service, or retail experience preferred, with a genuine desire to help people.
• Experience with ticketing software and customer relationship management programs preferred.
• Proficiency with Microsoft Word, Excel, and Outlook and strong attention to detail.
• Excellent communication, presentation, and listening skills.
• Ability to manage a high volume of prospecting activity, maintain accurate records, and follow through on commitments.
• Ability to work independently, take initiative, and contribute to a collaborative, flexible, equitable, and supportive team environment.
• Ability to work nights and weekends as needed.

Travel, Lifting And Physical Requirements

• Availability to work outside typical office hours, including nights and weekends, as needed.
• The work is primarily sedentary in nature.
• Walking, standing, bending, and carrying light office items are required.
• The work is typically performed in an adequately lighted and climate-controlled office environment.
• May require occasional travel.

Compensation

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The Base Pay Range For This Role Is

$50,000—$60,000 USD

What We Do

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com

What We Stand For

At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

EEOC & DIVERSITY STATEMENT

Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

ACCOMMODATIONS

Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail].

We are unable to sponsor or take over sponsorship of an employment visa for this role at this time

Equal Opportunity Employer

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