Account Executive, Group Sales (Boston Legacy FC)

Playfly Sports; Boston (MA); On-site; USD 50,000 - 60,000; Full time

Job summary

Playfly Sports, a leading sports marketing and media company, is hiring for an Account Executive, Group Sales in Boston, MA. This on-site role focuses on developing group ticket sales and experiences for organizations and community groups.

The candidate will prospect, present, and close group opportunities, manage accounts through post-event follow-up, and collaborate across ticketing, marketing, and service teams to ensure a superior group experience. Nights and weekends may be required.

Qualifications

• Bachelor's degree preferred but not required.
• Previous sales, customer service, or retail experience preferred.
• Experience with ticketing software and CRM programs preferred.

Responsibilities

• Prospect, present, and sell group ticket products and experiences.
• Meet or exceed group revenue and activity goals with strong service.
• Generate new group business through outbound calls, emails, and events.
• Identify and cultivate relationships with schools, non-profits, and local businesses.
• Conduct needs-based conversations and tailor group offerings.
• Prepare and deliver professional sales proposals and tours.
• Manage group accounts from outreach to post-event follow-up.
• Maintain records in the CRM system and coordinate with departments.
• Respond to inbound inquiries with accurate product and pricing info.
• Work home games and events, supporting ticket sales and service.
• Collaborate with operations, marketing, and service teams.

Skills

Sales experience

CRM proficiency

Communication

Presentations

Networking

Education

Bachelor's degree preferred

Tools

Ticketing software

CRM tools

Microsoft Office

Job description

THE RUNDOWN

The Account Executive, Group Sales, drives revenue for Boston Legacy FC by developing ticket sales and experiences for organizations and community-based customers. Reporting to the Manager, Group Sales, this position uses outbound prospecting, targeted email outreach, face-to-face presentations, networking, and community engagement to build relationships, develop group opportunities, and close business.

ACCOUNT EXECUTIVE, GROUP SALES

Boston, MA

On-site

THE RUNDOWN

The Account Executive, Group Sales, drives revenue for Boston Legacy FC by developing ticket sales and experiences for organizations and community-based customers. Reporting to the Manager, Group Sales, this position uses outbound prospecting, targeted email outreach, face-to-face presentations, networking, and community engagement to build relationships, develop group opportunities, and close business.

Responsibilities And Essential Functions

• Prospect, present, and sell group ticket products and experiences for Boston Legacy FC.
• Meet or exceed individual group revenue and activity goals while providing a high level of customer service.
• Generate new group business through outbound calls, targeted emails, in-person appointments, networking events, referrals, and community outreach.
• Identify and cultivate relationships with schools, youth sports organizations, nonprofit organizations, community groups, social organizations, and local businesses.
• Conduct needs-based sales conversations and recommend group products and experiences that align with each organization's goals and expected attendance.
• Develop group outings, theme nights, fundraising programs, and other approved experiences in partnership with the Manager, Group Sales.
• Prepare and deliver professional sales presentations, proposals, and venue tours for group prospects.
• Manage each group account from initial outreach through purchase, event preparation, and post-event follow-up.
• Maintain accurate and timely records of prospecting activity, appointments, pipeline status, customer communication, and sales results in the customer relationship management system.
• Complete required daily outbound activity and scheduled appointments established by leadership.
• Respond to inbound group inquiries and provide accurate information regarding available products, experiences, pricing, and purchasing processes.
• Use approved ticketing programs, promotions, and sales strategies to generate group revenue.
• Work home games, group events, and other assigned events, performing ticket sales and service duties as needed.
• Collaborate with ticket operations, marketing, service, and other departments to support accurate fulfillment and a positive group experience.
• Perform other job-related duties as assigned.

Skills, Experience And Qualifications

• Bachelor's degree preferred but not required.
• Previous sales, customer service, or retail experience preferred, with a genuine desire to help people.
• Experience with ticketing software and customer relationship management programs preferred.
• Proficiency with Microsoft Word, Excel, and Outlook and strong attention to detail.
• Excellent communication, presentation, and listening skills.
• Ability to manage a high volume of prospecting activity, maintain accurate records, and follow through on commitments.
• Ability to work independently, take initiative, and contribute to a collaborative, flexible, equitable, and supportive team environment.
• Ability to work nights and weekends as needed.

Travel, Lifting & Physical Requirements

• Availability to work outside typical office hours, including nights and weekends, as needed.
• The work is primarily sedentary in nature.
• Walking, standing, bending, and carrying light office items are required.
• The work is typically performed in an adequately lighted and climate-controlled office environment.
• May require occasional travel.

Compensation

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The Base Pay Range For This Role Is

$50,000—$60,000 USD

What We Do

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com

What We Stand For

At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

EEOC & DIVERSITY STATEMENT

Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Accommodations

Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail].

We are unable to sponsor or take over sponsorship of an employment visa for this role at this time

Equal Opportunity Employer

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