Account Executive, MSP

OpenKrill; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

LogicMonitor, the AI-first hybrid observability platform, is seeking an experienced Account Executive to drive net-new MSP opportunities, manage full sales cycles, and grow ARR within a strategic MSP book in the United States.

You will collaborate with Sales Engineering to demonstrate value, forecast accurately, and expand relationships across customer accounts while tailoring solutions to address evolving business needs.

Qualifications

• 5+ years of experience as an Account Executive in SaaS.
• Proven ability to prospect, close deals, and build a healthy sales pipeline.
• Strong communication skills across all levels of an organization.
• Ability to forecast accurately and manage CRM data with discipline.
• Track record of growing ARR and managing MSP relationships.

Responsibilities

• Prospect and build Net New MSP opportunities and pipeline.
• Run full sales cycles and convey the value of LogicMonitor in MSPs.
• Manage and grow an existing MSP book, understanding business pain points.
• Perform whitespace analysis to identify growth opportunities and demonstrate value.

Skills

Account Exec

SaaS sales

Cold calling

Forecasting

CRM

Relationship

Cross-functional

MSP knowledge

Salesforce

Tools

Salesforce

Job description

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

The mission of the Account Executive at LogicMonitor is to successfully present the value of LogicMonitor to Net New MSP prospects, manage the entire sales cycle, and successfully increase ARR for the Company. In addition to hunting new opportunities you will be working to grow a small base of current MSP customer's ARR. The Account Executive will call on Sales Engineering resources for technical expertise so that the partners fully experience the product and understand deeper technical aspects of the LogicMonitor platform. Finally, the Account Executive must accurately forecast their sales opportunities back to the LogicMonitor Sales Management Team.

• LogicMonitor is looking for a talented and experienced Account Executive to identify opportunities at Net New Prospects and grow ARR within their existing book of business.
• In this role, you will perform Account Executive duties which prospecting, cold calling, and running full sales cycles.
• This is a once in a lifetime opportunity to be a part of an organization with an outstanding product, operation, and culture. We are seeking an experienced Account Executive that is ready to hit the ground running in a very rich territory to prospect in to and grow an existing book of partners.
• As a crucial member of the MSP team at LogicMonitor, you are called upon to maximize the potential of your MSP partners which is key to the success of MSP Team
• As a member of MSP Team you'll be empowered to own your territory and develop a plan along with your Leaders to exceed your number
• As a MSP Account Executive you'll be driving to maximize the potential and growth of your territory.

Here's a closer look at this key role:

Account Executive & Customer Expansion

• Actively prospect with BDR and cold call to build Net New opportunity pipeline
• Run full sales cycle conveying the value of LogicMonitor in the MSP Industry
• Manage and grow an existing book of MSP customers, serving as a trusted advisor to understand business pain points and evolving product needs.
• Perform whitespace analysis to identify growth opportunities, effectively communicating LogicMonitor's value through conversations, demos, and presentations.

Sales Execution & Methodology

• Apply LogicMonitor's sales methodology to guide prospects through the sales cycle
• Drive deal progression by identifying key stakeholders, leveraging multi-threading strategies, and engaging cross-functional team members such as SEs, managers, and executives.
• Tailor solutions to specific customer challenges, demonstrating how LogicMonitor addresses unique business needs

Customer Engagement & Optimization

• Identify and act on opportunities to optimize customer use of LogicMonitor, including proactively creating dashboards, sample reports, and other value-add assets.
• Strategically engage at appropriate levels within customer organizations to ensure alignment and foster continued growth.

What You'll Need:

• 5+ years of experience as an Account Executive, preferably within the SaaS space.
• Ability to communicate effectively with all levels of both internal teams and customers.
• Avid learner—our product and the MSP industry are always evolving, and your knowledge must evolve with them.
• Ability to articulate technology and product positioning to both business and technical users.
• Skilled at establishing and maintaining strong relationships throughout the sales cycle.
• Ability to adhere to best practices for sales forecasting and CRM usage.
• Ability to prospect into targeted accounts to generate interest and build pipeline.
• Creativity and critical thinking to problem-solving, with a strong desire to be an impact player at a disruptive technology company.
• Commitment to sales success and customer satisfaction, with a strong track record of results.
• Team-focused—you excel individually but understand that sales at LogicMonitor is a team effort.

Anticipated Application Close Date: 11/23/26

LogicMonitor is an Equal Opportunity EmployerAt LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Authorization:

At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave poli