Account Executive, MidMarket Expansion

RingCentral; Denver (CO); On-site; USD 105,000 - 150,000; Full time

Benefits offered by this job

Comprehensive health benefits

HSA contributions

FSAs

401(k) match

ESPP

Paid time off

Parental leave

Pet/Family benefits

Employee assistance program

Legal services

Job summary

RingCentral is seeking a Mid-Market Expansion, Account Manager to manage a portfolio of 200+ premier customers, drive upsell opportunities, and provide top-tier service. You will leverage B2B solution selling to grow your book of business within the RingCentral suite of communications solutions.

You will collaborate with channel partners and internal teams to maximize revenue, expand customer relationships, and reduce churn across our premier accounts in the Colorado market.

Qualifications

• 3-5 years of B2B sales experience, preferably in the technology sector.
• Track record of meeting and exceeding sales quotas.
• Experience maintaining existing customers, cultivating new business, and upselling services/products.
• Ability to explore and recommend solutions based on customer needs.
• Excellent customer service orientation, in person or by phone for remote users.
• Strong initiative and creativity applied through technology.
• Energetic attitude and willingness to execute.

Responsibilities

• Become the resident expert on RingCentral services (Mobile, Office, Contact Center) and sell hosted VoIP, call management, and IP hardware.
• Develop understanding of differentiators, systems, and sales processes.
• Drive new business initiatives and help the company discover new sales approaches in mid-market.Align with channel partners to maximize revenue and minimize churn.

Skills

B2B sales

Quota attainment

Customer service

Upselling

Channel sales

Tech industry experience

Job description

Say hello to opportunities. If you’re looking to be part of what’s next in communication, you’re in the right place. At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere. With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications. This is where you and your skills come in.

We’re currently looking for: A Mid-Market Expansion, Account Manager to proactively manage a list of RingCentral’s premier existing customers acquired through direct & channel partners and tasked with cultivating and saturating business within these accounts. With ownership of 200+ current accounts your goal is to uncover and capitalize on upsell opportunities as well as provide a high level of customer service. You will leverage your B2B solution selling skills to grow your book of business and add to the thousands of businesses already using RingCentral for their communication needs.

Job Responsibilities:

You’ll become the resident expert on the RingCentral services including Mobile, Office, and Contact Center and sell our hosted VoIP platform, call management services, and IP hardware.

Develop a strong understanding of key differentiators, internal/external systems, sales methodologies and processes.

Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives to small and mid- market business markets.

Align with our channel partners to leverage the unique relationships they have with their customers to maximize revenue growth and minimize churn.

To succeed in this role you must have experience in:

• 3-5 years of B2B sales experience, preferably in the technology sector.
• Demonstrated sales record of meeting and exceeding sales quotas.
• Success in maintaining existing customer base, cultivating new business, and upselling services/products.
• Ability to explore and make recommendations to customers based on customer needs.
• Excellent customer service orientation, face-to-face and on the phone to support remote users.
• Strong initiative and creativity applied through technology.
• Vibrant and energetic attitude, willingness to perform and get things done.
• Experience working in the channel is a plus.

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSAs)
• Commuter benefits
• 401K match and ESPP
• Paid time off and paid sick leave
• Paid parental and pregnancy leave
• Family-forming benefits (IVF, Preservation, Adoption etc.)
• Emergency backup care (Child/Adult/Pets)
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Free legal services that provide legal advice, document creation and estate planning
• Employee bonus referral program
• Debt refinancing assistance
• Employee perks and discounts program

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location.

Bottom line:

We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral is a global leader in agentic voice AI–powered business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. As the communications layer connecting businesses and customers, RingCentral is the front door of business communication and is in the advantageous position to apply AI at every phase of the conversation journey — before, during, and after each interaction.

Our agentic AI portfolio includes autonomous voice‑first AI agents that automate calls, assist in the moment, and analyze every interaction – enabling businesses to work smarter, respond faster, and connect more meaningfully with their customers. Visit ringcentral.com to learn more.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process.

If you are hired in Colorado, the compensation range for this position is between $105,000.00 and $150,000.00 for full‑time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

There is no application deadline for this role.

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost‑effective than legacy on‑premises systems, the RingCentral platform empowers employees to Work as One™ from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an EEO/AA employer.