Account Executive, MidMarket

Fin; San Francisco (CA); Hybrid; USD 226,000 - 270,000; Full time

Benefits offered by this job

Competitive salary and meaningfulequ

Comprehensive medical, dental, andvis

Regular compensation reviews

Unlimited access to Claude Code and AI

Flexible paid time off

Paid Parental Leave Program

401k plan & match

In-office bicycle storage

Fun events for employees, friends, and

Job summary

Fin, the AI Customer Agent company, is seeking a Mid-Market Account Executive in the San Francisco Bay Area to lead growth of new business. You will manage full sales cycles from prospecting to close using a consultative approach.

You will evangelize the product, tailor demonstrations, forecast revenue, mentor teammates, and collaborate with Marketing and Product to drive enterprise expansion. The role offers a competitive salary, meaningful equity, comprehensive benefits, and a hybrid schedule

Qualifications

• Minimum 4+ years as Account Executive.
• Minimum 2+ years selling SaaS products.
• Strong sales instincts with quota attainment.
• Excellent written and verbal communication.
• Comfort in fast-moving org with inbound/outbound asks.
• Ability to close new business in competitive markets.
• Growth mindset and ambition to progress.

Responsibilities

• Evangelize Fin across Mid-Market segment to drive growth.
• Manage full sales cycle from prospecting to close using consultative selling.
• Provide timely, accurate forecasts and visibility on revenue performance.
• Maintain up-to-date knowledge of products and processes.
• Create tailored demonstrations for client needs.
• Mentor and develop team members as needed.
• Represent customer voice to Marketing and Product teams.
• Contribute to enterprise growth and drive cross-functional initiatives.

Skills

4+ years AE

2+ years SaaS

Sales instincts

Written communication

Verbal communication

Fast-moving org

Close net new business

Growth mindset

Job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What’s the opportunity?

As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.

At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Fin, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.

What will I be doing?

• Evangelize our product by spearheading the growth and adoption of Fin across our Mid-Market segment
• Manage the full sales cycle for Fin’s Mid Market customers, from prospecting to close, through a consultative sales approach
• Provide timely and accurate forecasts and clear visibility on revenue performance
• Maintain up-to-date knowledge of our evolving products and processes
• Create your own demonstrations, tailored to client needs
• Engage in team development and mentoring
• Represent the voice of the customer to cross-functional partners, including Marketing and Product
• Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team

What skills do I need?

• 4+ years experience as an Account Executive
• 2+ years of SaaS experience selling similar products
• Strong sales instincts and track record hitting and exceeding quota
• Exceptional written and verbal communication
• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
• Ability to close net new business in a competitive landscape
• Exhibits a growth mindset, intellectual curiosity, and ambition

Benefits

We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for employees, friends, and family!

*Proof of eligibility to work in the United States is required.

The OTE range for candidates within the San Francisco Bay Area is $226,100 - $270,040. Actual OTE pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.