Account Executive, Managed Service Providers

Axon; Florida; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive On-Target Earnings and 401

Parental leave policy

Job summary

Axon is seeking an Account Manager to manage and grow revenue across designated agencies, delivering value through tailored SaaS solutions. You will develop account strategies, track activities in CRM, and foster deep customer relationships to ensure exceptional service delivery.

The role requires 5+ years in customer-facing SaaS sales and 3+ years managing major accounts, with strong consultative selling skills and proficiency in Salesforce. Travel is 70%+ with overnight stays.

Qualifications

• Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience.
• Minimum of 3 years' experience managing a book of business of Major Accounts.
• Solution or consultative sales experience working within complex sales processes.
• Data management experience using Salesforce (preferred) or similar CRM.
• Strong understanding of Cloud and SaaS.
• Able to travel 70% + (3-4 days a week on the road) including overnight travel.

Responsibilities

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
• Oversee and know all account activities for your book of business
• Own account relationship and drive overall customer satisfaction for assigned accounts
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
• May provide customer product training as necessary
• Accountable for individual expense budget management

Skills

SaaS sales

Account management

Consultative selling

Salesforce CRM

Cloud & SaaS

Travel 70%+

Tools

Salesforce

Job description

About the Company

We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Account Manager Responsibilities

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
• Oversee and know all account activities for your book of business
• Own account relationship and drive overall customer satisfaction for assigned accounts
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
• May provide customer product training as necessary
• Accountable for individual expense budget management

Required Experience

• Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
• Minimum of 3 years' experience managing a book of business of Major Accounts
• Solution or consultative sales experience working within complex sales processes
• Data management experience using Salesforce (preferred) or similar CRM
• Strong understanding of Cloud and SaaS
• Able to travel 70% + (3-4 days a week on the road) including overnight travel

Benefits

• Competitive On-Target Earnings and 401K with employer match
• A supportive parental leave policy

Diversity & Inclusion

We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. Some roles may also require legal eligibility to work in a firearms environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other character protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work.

If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks.

We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.